Certified Medical Assistant with over 4 years of diverse experience across urgent care, primary care, behavioral health, and specialty practices including gastroenterology and podiatry. Proven ability to perform both clinical and administrative duties in fast-paced environments. Adept at EHR documentation, telehealth support, multi-specialty care, and patient education. Recognized for adaptability, compassion, and professionalism.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Medical Assistant (Behavioral Health)
Archways Behavioral Health
Fort Lauderdale, FL
08.2024 - Current
Perform intake assessments, vitals, and support mental health screening processes.
Administer psychiatric injections including Haldol, Abilify, and Aristada.
Conduct clozapine monitoring via fingersticks and prepare lab requisitions.
Assist therapists and psychiatric providers with documentation, follow-ups, and medication tracking.
Schedule patient appointments and coordinate care using the SmartCare system.
Call in new prescriptions and med changes to pharmacies and patient residences.
Maintain confidentiality and HIPAA compliance in a behavioral health setting.
Medical Assistant
Associates MD Urgent Care
Pembroke Pines, United States
01.2023 - 08.2024
Administered vaccines and injections, performed EKGs and routine clinical assessments.
Ensured accurate patient documentation using eClinicalWorks.
Supported fast-paced clinic operations and triaged walk-in patients.
Provided direct clinical support in a fast-paced urgent care setting, specializing in the treatment and assessment of car accident patients and acute injury cases.
• Performed accident-related diagnostic testing, including range-of-motion assessments, vitals monitoring, and wound care documentation.
• Conducted DOT and non-DOT physicals, drug screens, and alcohol testing for employees from major organizations such as Waste Management, Broward County School District, and local transportation departments.
• Carried out school-entry physicals and immunization verification for children and adolescents.
• Administered intramuscular and subcutaneous injections, including vaccines and medications, under provider supervision.
• Performed phlebotomy and specimen collection for lab testing, ensuring proper labeling, processing, and patient comfort.
• Maintained accurate electronic health records, coordinated patient flow, and ensured compliance with HIPAA and occupational health standards.
Remote Patient Care Coordinator
Associates MD
Remote
01.2022 - 01.2023
Managed high-volume patient outreach, calling 100+ patients daily to confirm and remind them of upcoming appointments, screenings, and physicals
Handled inbound calls from patients with questions or concerns, triaging based on urgency and either addressing needs directly or coordinating with clinical staff and provider offices.
• Assisted uninsured patients or those affected by insurance changes by referring them to in-house licensed agents for coverage guidance and enrollment.
• Supported patients in scheduling annual physicals, setting up initial registrations, and coordinating ongoing care, including specialty visits.
• Called in medications to pharmacies and communicated prescription updates between patients and providers.
• Worked with insurance companies to verify coverage, schedule transportation, and ensure seamless access to care.
• Conducted clinical intake screenings via remote questionnaires to evaluate patient needs and route appropriately.
• Maintained accurate, up-to-date records while ensuring HIPAA compliance and patient confidentiality in a fully remote role.
Medical Assistant – Primary Care, Gastroenterology & Podiatry
Health Infinity
Fort Lauderdale, United States
01.2020 - 01.2022
Delivered clinical support across three specialties in one integrated practice setting.
Primary Care:
Took vital signs, conducted EKGs, assisted in physical exams, and administered routine immunizations.
Collected specimens and conducted in-office diagnostics like glucose checks and urinalysis.
Provided patient education on chronic disease management and preventive care.
Gastroenterology:
Assisted with exams and procedures, including anoscopy and hemorrhoid treatment.
Educated patients on colonoscopy prep and coordinated specialty labs and imaging.
Podiatry:
Assisted with nail care, wound dressing, diabetic foot screenings, and minor procedures.
Provided patient education and handled post-procedure follow-up care.
Maintained accurate documentation in EHR, managed referrals, and coordinated follow-ups.
Education
Associate of Arts - Health Administration
Broward College
Fort Lauderdale, FL
05.2001 - 05.2024
Certificate - Medical Assistant
Hollywood Career Institute
Hollywood, United States
05.2001 -
Skills
Multispecialty Clinical Support
Patient Intake
Vitals
EKGs
Injections
Immunizations
Specimen Collection
Lab Coordination
Behavioral Health Support
Telehealth
Remote Monitoring
Wound Care
Minor Procedures
Electronic Health Records
Patient Education
Care Coordination
Certification
Certified Medical Assistant
Timeline
Medical Assistant (Behavioral Health)
Archways Behavioral Health
08.2024 - Current
Medical Assistant
Associates MD Urgent Care
01.2023 - 08.2024
Remote Patient Care Coordinator
Associates MD
01.2022 - 01.2023
Medical Assistant – Primary Care, Gastroenterology & Podiatry