Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiana Batty

Pima,AZ

Summary

A Office Manager with extensive experience in attention to detail and planning along with a proven ability to manage cross-functional teams. Given my outgoing, friendly, and people-oriented personality, I connect well with diverse groups and individuals. I am also very well-organized and possess solid communication skills that aid my ability to efficiently support upper management.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Dental Assistant

Toothbudds
08.2023 - Current
  • Recorded patients' health histories, documented current symptoms.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Performed Coronal Polishing on patients.


Office Manager

Jon's Heating And Cooling
02.2009 - 04.2023
  • Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
  • Provided administrative support to senior management
  • Maintained computer and physical filing systems.
  • Created and processed invoices and payments
  • Managed office operations while scheduling appointments for field operations.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Manager

Super Self Storage
05.2006 - 05.2007
  • Maintained storage facility.
  • Completed all office operations for renting monthly storage units.
  • Organized and oversaw storage auctions for delinquent accounts.

Office Assistant

Farmers Insurance Agency
04.2004 - 04.2006
  • Edited and proofread documents for accuracy and completeness.
  • Expedited document processing with accurate data entry and timely filing.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Increased customer satisfaction by providing professional and courteous front desk support.

Education

High School Diploma -

Mountain View High School, Tucson, AZ, US
Tucson, AZ
05.2005

Skills

  • Personable Communication
  • Document Management
  • Customer Service
  • Payment Collections, Payroll Processing, Reconciliation reports
  • Computer Skills

Certification

  • DANB Coronal Polishing certificate
  • Passed licensing exam for Individual Insurance License.

Timeline

Dental Assistant

Toothbudds
08.2023 - Current

Office Manager

Jon's Heating And Cooling
02.2009 - 04.2023

Manager

Super Self Storage
05.2006 - 05.2007

Office Assistant

Farmers Insurance Agency
04.2004 - 04.2006

High School Diploma -

Mountain View High School, Tucson, AZ, US

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Tiana Batty