Dynamic customer service professional with extensive experience at Elevance Health, recognized for managing over 45 patients while enhancing satisfaction through effective communication and problem-solving. Proficient in Salesforce and skilled in team collaboration, I consistently deliver exceptional service and foster strong customer relationships, achieving a 97% satisfaction rating in previous roles. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.