Tiana Church-Pratt
Tahuya
Summary
Results-oriented Office Manager with expertise in optimizing workflow efficiency and productivity. Proven skills in administrative management, budgeting, and team coordination, demonstrated by a 30% improvement in document retrieval through a new filing system. Strong background in office operations, scheduling, and resource management, fostering a collaborative work environment. Renowned for effective communication and problem-solving abilities in fast-paced settings.
Overview
11
11
years of professional experience
Work History
Office Manager
Safe Home Resource
01.2014 - 04.2025
- Streamlined office operations, enhancing workflow efficiency and productivity across departments.
- Managed scheduling and coordination of meetings, optimizing time management for senior leadership.
- Implemented new filing system, improving document retrieval speed and organization.
- Developed and maintained vendor relationships, ensuring timely supply deliveries and service continuity.
- Oversaw budget tracking and expense reporting, maintaining financial accuracy within allocated resources.
- Trained and mentored junior administrative staff, fostering professional development and team cohesion.
- Evaluated operational procedures, identifying areas for process improvement to enhance overall effectiveness.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Education
Associate of Arts - Arts
Olympic College
Bremerton, WA06-2017
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Clear oral/written communication
- Scheduling and calendar management
- Payroll processing
- Document management
- Operations management
- Human resources
- Workflow optimization
Timeline
Office Manager
Safe Home Resource
01.2014 - 04.2025
Associate of Arts - Arts
Olympic College