Summary
Overview
Work History
Education
Skills
Timeline
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Tiana Coen

Los Angeles,CA

Summary

Driven by a proven track record in customer engagement and social media marketing, I excelled at The NUE Group, where I crafted viral content and bolstered PR efforts. With skills in project planning and exceptional communication, I consistently deliver results, maintaining a 5-star customer satisfaction rating and leading teams to success.

Overview

8
8
years of professional experience

Work History

Public Relations Intern

The NUE Group
09.2022 - 01.2023
  • Drafted social media posts and created videos with eye for viral content strategies.
  • Provided assistance to PR manager with scheduling and organizing events.
  • Updated and maintained public relations department press list and contacts.
  • Created engaging content for media releases, social media platforms and newsletters.

Depop Seller

Depop
03.2020 - Current
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Answered customers' questions and addressed problems and complaints
  • Maintained 5 star feedback ratings from customers by responding quickly to questions and problems.

Hostess

Tommy Bahama Restaurant & Bar
06.2019 - 10.2021
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Sales Associate

Whole Foods Market Inc
02.2017 - 10.2019
  • Delivered exceptional service to meet customers' prepared foods needs.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Replenished and organized department supplies throughout each shift.

Sales Associate

Pacsun
01.2017 - 12.2017
  • Greeted customers and provided exceptional customer service.
  • Organized stockroom shelves according to size, color or style.
  • Maintained cleanliness of store environment including floors, windows, displays.

Education

BBA - Business Administration

University of Hawaii At Manoa
Honolulu, HI

Skills

  • Project planning and execution
  • Team leadership and management
  • Marketing Strategies
  • Customer Engagement
  • Social Media Marketing
  • Excellent Communication Skills

Timeline

Public Relations Intern

The NUE Group
09.2022 - 01.2023

Depop Seller

Depop
03.2020 - Current

Hostess

Tommy Bahama Restaurant & Bar
06.2019 - 10.2021

Sales Associate

Whole Foods Market Inc
02.2017 - 10.2019

Sales Associate

Pacsun
01.2017 - 12.2017

BBA - Business Administration

University of Hawaii At Manoa

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