Tiana Flores
Summary
Hi! My name is Tiana I'm 17 years old, and would love to be apart of your team! To start off, if you were to encounter my previous employers, they would describe me as dedicated, reliable, and incredibly hardworking. Having been recognized for my contributions to the workplace as well as my satisfactory customer service, I can confidently insist on my value as an asset. A solid team player and a positive demeanor is my specialty with an understanding of customer hospitality and a love for good conversation. I am dependable, responsible and committed to the success of my workplace as a business and a home.
Overview
2
2
years of professional experience
Work History
Guest Advocate
Target
11.2023 - Current
- This position required speed and exceptional customer service care as my primary duties are ensuring quality service to every guest as well as meeting their needs in orderly timing.
- I pride myself in my reliability, quality, and speed being that I consistently get the job done in a timely and hospitable manner.
- I Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Managed high workloads under tight deadlines while maintaining focus on delivering exceptional service and care to every customer.
Hostess/Busser
Chuck E. Cheese
03.2023 - 11.2023
- This position required significant amounts of patience, humility, and time management.
- I spent long periods of time standing and walking around the establishment as well as greeting every guest with a warm smile.
- Supported servers like myself, food runners, and bussers with keeping the dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Gained strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
No Degree - Veterinary Science
Southtech Academy
6161 Woolbright Rd05.2025
Skills
- Leadership
- Stress Tolerance
- Guest Relations
- Complaint Handling
- Payment Processing
- Team work
- Adaptability
- Patience
- Accuracy
- Customer Service
- Reliability
- Memory retention
- Food Running
- Suggestive Selling
- Performance Improvement
Awards
Agriculture Certification
Timeline
Guest Advocate
Target
11.2023 - Current
Hostess/Busser
Chuck E. Cheese
03.2023 - 11.2023
No Degree - Veterinary Science
Southtech Academy
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