Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tiana Hightower

Griffin,GA

Summary

Dynamic Code Enforcement Supervisor with extensive experience at Newton County Board of Commissioners, excelling in regulatory compliance and performance monitoring. Proven track record in legal documentation and conflict resolution, fostering strong community relationships while ensuring policy adherence. Adept at preparing detailed reports and investigating violations, enhancing operational effectiveness.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Code Enforcement Supervisor

Newton County Board of Commissioners
Covington , GA
05.2021 - Current
  • Monitored enforcement staff performance to uphold quality standards.
  • Supervised daily activities of enforcement staff to ensure policy compliance.
  • Coordinated joint investigations with local law enforcement agencies as necessary.
  • Developed strong relationships with community stakeholders, including businesses and civic groups.
  • Investigated customer complaints related to regulatory or legal violations.

Code Enforcement Officer

Newton County Board of Commissioners
Covington, GA
08.2019 - 05.2021
  • Assisted in the preparation of legal documents related to code enforcement activities, such as citations and notices of violation.
  • Prepared detailed reports on inspection findings, including photographs of noncompliant properties or buildings.
  • Interacted with citizens in order to answer questions regarding code enforcement procedures and regulations.
  • Ensured that all necessary records were properly maintained, including case files, inspection logs, photographs, affidavits and court orders.

Correctional Corporal

Clayton County Prison
Love Joy, GA
06.2015 - 04.2018
  • Coordinated with medical personnel regarding the health care needs of inmates.
  • Assisted in coordinating inmate activities and programs such as recreation, education, religious services.
  • Documented all necessary information related to day-to-day operations for record keeping purposes.
  • Issued disciplinary actions when necessary to maintain order within the facility.
  • Interacted with families of inmates providing support during visits or phone calls.
  • Maintained order by enforcing rules and regulations among inmates.

Correctional Peace Officer

Georgia Diagnostic Classification Prison
Jackson , GA
02.2006 - 06.2015
  • Counseled inmates individually or in groups about personal issues such as addiction or mental health concerns.
  • Attended regular training sessions to stay up-to-date on new protocols or techniques.
  • Investigated incidents of misconduct among incarcerated individuals according to established protocol.
  • Escorted prisoners offsite for court appearances or medical appointments as necessary.
  • Provided direct supervision of inmates in housing units, during recreational activities, and while they are out of their cells.
  • Assisted with intake procedures for newly admitted inmates into the facility.
  • Transported inmates between correctional facilities, courtrooms, hospitals.
  • Conducted searches of inmates and cells for contraband items.
  • Enforced rules and regulations to ensure compliance with institutional policies.
  • Instructed inmates on proper hygiene practices as well as general life skills.
  • Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.

Education

GED -

Southern Crescent Technical College
Griffin, GA
05-1998

Skills

  • Regulatory compliance
  • Legal documentation
  • Policy enforcement
  • Performance monitoring
  • Report writing
  • Conflict resolution

Certification

  • Post Certified Officer
  • Jailer Certification
  • Level 1 Georgia Association of Code Enforcement Certification
  • Level 2 Georgia Association of Code Enforcement Certification

References

References available upon request.

Timeline

Code Enforcement Supervisor

Newton County Board of Commissioners
05.2021 - Current

Code Enforcement Officer

Newton County Board of Commissioners
08.2019 - 05.2021

Correctional Corporal

Clayton County Prison
06.2015 - 04.2018

Correctional Peace Officer

Georgia Diagnostic Classification Prison
02.2006 - 06.2015

GED -

Southern Crescent Technical College

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