Tiana Holmes
Concord,CA
Summary
Energetic and detail-focused, with passion for delivering excellent customer service and ensuring smooth operations in cinema setting. Possesses solid understanding of theater management, ticketing systems, and inventory control. Committed to creating enjoyable and efficient movie-going experience for all patrons and team members.
Overview
1
1
year of professional experience
2
2
Certification
Work History
Veranda Luxe Cinema
Terry Britt
05.2024 - Current
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries in a timely manner.
- Ensured compliance with local laws governing public exhibition of films by verifying ratings and age restrictions as necessary.
- Resolved customer complaints effectively, demonstrating empathy and taking proactive steps to prevent future issues from arising.
- Managed cash handling procedures, ensuring accuracy in financial transactions and minimizing discrepancies in daily reports.
Education
High School Diploma -
Concord High School
Concord, CA05.2025
Skills
- Box office management
- Customer service
- Multitasking Abilities
- Team collaboration
Certification
- Certification of Completion [The Always Food Safe company] [May 2024]
- Responsible Beverage Server Training Certificate [ABC Training] [May 2024]
Timeline
Veranda Luxe Cinema
Terry Britt
05.2024 - Current
High School Diploma -
Concord High School
- Certification of Completion [The Always Food Safe company] [May 2024]
- Responsible Beverage Server Training Certificate [ABC Training] [May 2024]
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