Tiana Ibarra
Silverthorne,CO
Summary
Skilled individual offering 10+ years of creating metrics, tracking projects and collaborating on development of optimal budget requirements. Excellent relationship-building, problem-solving and communication skills with analytical and adaptable nature.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
Kucu Tequila Bistro
01.2022 - Current
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments and direction.
- Tracked monthly sales to generate reports for business development planning.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Developed service and sales strategies to improve retention and revenue.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Motivated staff to perform at peak efficiency and quality.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
General Manager
Arapahoe Cafe & Pub
12.2017 - 02.2022
- Managed busy and highly popular restaurant with professional, well-trained staff.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
- Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
- Emphasized customer-focused approach, delivering local neighborhood restaurant environment centered on building customer loyalty.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Optimized profits by controlling food, beverage and labor costs.
Executive Director
Keystone Children's Center
11.2017 - 03.2020
- Monitored compliance with state, federal and company regulations, standards and requirements.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Hired, mentored and monitored qualified childcare staff.
- Oversaw daily activities and programs to educate and socialize participants.
- Communicated with parents and fostered strong professional relationships.
- Inspected facility and activities to monitor safety, sanitation and procedures.
- Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
- Determined allocations of funds for staff, equipment and authorized purchases.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Managed financial, operational and human resources to optimize business performance.
Right Start Project Manager
Early Childhood Options
11.2017 - 11.2019
- Oversaw Right Start Budget
- Distributed Right Start Funds to Aid Early Childhood Professionals
- Visited In-Home Childcare Centers to Determine Needs
- Consulted with Early Childcare Directors and In-Home Providers to achieve Qualistar Ratings
- Developed an Online Application Process for Teachers to Receive Stipends
- Organize Monthly ECE Teacher New Hire Orientation
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Researched grant and funding proposal opportunities in philanthropic databases to identify potential income sources.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Preschool Teacher
Silverthorne Elementary School
07.2015 - 08.2017
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Implemented hands-on, play-based strategies for experiential learning.
- Developed professional relationships with parents, teachers, directors and therapists.
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Met with parents to discuss child behavior and academic progress.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Administered and documented results of student assessments.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
Early Childhood Educator
Timberline Learning Center
12.2010 - 07.2015
- Maintained daily records of individual activities, behaviors, meals and naps.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Established indoor and outdoor safe play environments for toddler-age children.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
- Observed children to record development.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
Education
Master of Arts - Educational Psychology / Early Childhood Education
University of Colorado Denver
Aurora, CO08.2018
Bachelor of Arts - Communications
Eastern Connecticut State University
05.2008
Skills
- Supervision and Training
- Policy/Program Development
- Hiring and Onboarding
- Problem Anticipation and Resolution
- Team Leadership
- Staff Development
- Records Organization and Management
- Data Management
- Expense Control
Certification
- Colorado Teaching License K-3
- Colorado Level 5 Credential
- Early Childhood Teacher Qualified Preschool Large Center Director Qualified
Timeline
General Manager
Kucu Tequila Bistro
01.2022 - Current
General Manager
Arapahoe Cafe & Pub
12.2017 - 02.2022
Executive Director
Keystone Children's Center
11.2017 - 03.2020
Right Start Project Manager
Early Childhood Options
11.2017 - 11.2019
Preschool Teacher
Silverthorne Elementary School
07.2015 - 08.2017
Early Childhood Educator
Timberline Learning Center
12.2010 - 07.2015
Master of Arts - Educational Psychology / Early Childhood Education
University of Colorado Denver
Bachelor of Arts - Communications
Eastern Connecticut State University
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