Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Tiana Irving

Stockton,CA

Summary

Mental health professional with expertise in behavioral health, case management, and patient advocacy. Demonstrated success in navigating complex care systems and coordinating with healthcare providers to create tailored care plans. Recognized for strong communication skills and a commitment to teamwork, resulting in improved patient outcomes. Adaptable with a proven ability manage multiple priorities, including Medi-Cal billing, effectively.

Overview

17
17
years of professional experience
1
1
Certification

Work History

YOUTH STABILIZATION WORKER

The Children's Home of Stockton
Stockton, CA
05.2024 - Current
  • Provide trauma-informed supervision of, and support to, youth ages 12-18.
  • Working collaboratively with the Clinical Team, implement trauma-informed interventions outlined in the client treatment plan, supporting the social, emotional, and mental health wellness goals of the client.
  • Actively participate in crisis prevention.
  • Facilitate open communication with the Clinical Team, Substance Abuse Prevention and Education (SAPE) Team, and Commercial Sexual Exploitation of Children (CSEC) Team.

START COORDINATOR

Young Adult Institute
Stockton, CA
08.2024 - 01.2025
  • Assists with referrals for consultation and treatment as needed, including screening for enrollment in START, and/or referrals to the clinical team, Medical or Clinical Director, or Resource Center.
  • Develops comprehensive service evaluations, cross-systems crisis prevention and intervention plans for individuals with IDD and dual diagnosis.
  • Provides on-call crisis support
  • Conducts regular outreach with community partners to maintain linkages and relationships.
  • Maintains an active caseload of up to 25 individuals

BEHAVIORAL HEALTH SPECIALIST

The Health Trust, Inc.
San Jose, CA
10.2022 - 07.2024
  • Managed a caseload of 20 clients with dual diagnoses and substance use disorders.
  • Assisted with crisis intervention.
  • Coordinated care with community organizations to advocate for client needs, and access services.
  • Developed and implemented individualized treatment plans for clients, focusing on goals and objectives.
  • Maintained productivity to meet Medi-Cal billing and documentation standards.

EMPLOYMENT SPECIALIST

Professional Work Solutions, LLC.
Dallas , TX
01.2022 - 12.2023
  • Managed a caseload of over 20 clients, providing career counseling and job placement services for individuals with intellectual and developmental disabilities (I/DD).
  • Developed and facilitated employment workshops and training sessions.
  • Provided interview techniques and supported job performance skills.
  • Established strong relationships with local employers to match clients with suitable job opportunities.
  • Assisted clients with completing job applications and submitting resumes to improve interview chances.
  • Enhanced client employability

HOUSING SPECIALIST

Abode Services
Livermore, CA
09.2020 - 02.2021
  • Managed and maintained resident files and documentation for affordable housing programs
  • Developed and implemented client service plans and assistance for housing needs
  • Assisted over 50 clients/homeless individuals with housing applications, interviews, and inspections

PSYCHIATRIC ASSISTANT

Victor Community Support Services
Stockton, CA
12.2017 - 03.2020
  • Provided support to the agency's psychiatrists and their patients.
  • Performed vital signs, prepared court documents such as JV-220s, and processed applications for the medication authorization.
  • Implementation of the first-time telepsych program.
  • Resourcing and linkage for medication purposes.
  • Support liaison between different stakeholders,

MENTAL HEALTH REHABILITATION SPECIALIST

Victor Community Support Services
Stockton, CA
12.2017 - 02.2020
  • Provides case management for 23 individuals, and coordinates intensive care services for foster youth and their care providers.
  • Maintains all required documentation and billing to Agency and Medi-Cal standards, and productivity billing.
  • Utilized the (CANS/ANSA) assessment and communication tool to assess needs, strengths, and trauma.
  • Facilitated Child and Family Team meetings to assess and establish mental health services, needs, level of care, and treatment planning.
  • Provided coping skills, social skills related to the treatment plan, to address adverse trauma symptoms.

RESIDENTIAL COUNSELOR

Victor Treatment Centers, Inc.
Stockton, CA
01.2009 - 12.2012
  • Reduced behavioral incidents by employing de-escalation techniques
  • Monitored and documented client progress toward meeting goals and objectives.
  • Coordinated recreational activities for residents, fostering social interaction, and positive group dynamics.
  • Developed and implemented treatment plans for 20 to 30 at-risk youth.
  • Provided crisis intervention and mediation for conflicts among residents, ensuring the safety of all residents.

Education

Master of Arts - Educational Adminstration

Humphrey's University
Stockton, CA
06-2015

Bachelor of Arts - Early Childhood Education

Humphrey's University
Stockton, CA
06-2012

Skills

  • De-escalation techniques
  • Assessment and evaluation
  • Diversity awareness and trauma-informed care
  • Trauma informed care
  • Case management
  • Motivational interviewing
  • Suicide risk assessment and safety planning
  • Medication monitoring
  • Psychoeducation
  • Harm reduction approaches
  • Crisis intervention
  • Client advocacy
  • Team collaboration

Accomplishments

  • Collaborated with team of 4 in the successful development of tele-psychiatry program at Victor Community Support Services.
  • Achieved highest productivity utilizing Salesforce with 22 percent, by completing Medi-cal billing with accuracy and efficiency

Certification

  • CPR/AED Certification
  • Salesforce Certified
  • Trauma-informed Care

References

  • Bobby Harris, Director at Professional Work Solutions, Dallas TX. Tel (214) 607-7264
  • Jasmine Smith, Accountant at Volunteers of America, Dallas, TX. Tel (682) 208-5544
  • Tasha Jefferson, Director at MedZed San Francisco, Ca (254) 230-7579
  • Lauren Gavin, Clinical Supervisor at The Health Trust, San Jose, CA laurengavin44@icloud.com
  • Beatrice Portillo- Housing Manager at The Health Trust, San Jose, Ca (415) 571-6356
  • Karen Del Rio- Intensive Case Manager at The Health Trust, San Jose, Ca (408) 665-0006

Timeline

START COORDINATOR

Young Adult Institute
08.2024 - 01.2025

YOUTH STABILIZATION WORKER

The Children's Home of Stockton
05.2024 - Current

BEHAVIORAL HEALTH SPECIALIST

The Health Trust, Inc.
10.2022 - 07.2024

EMPLOYMENT SPECIALIST

Professional Work Solutions, LLC.
01.2022 - 12.2023

HOUSING SPECIALIST

Abode Services
09.2020 - 02.2021

PSYCHIATRIC ASSISTANT

Victor Community Support Services
12.2017 - 03.2020

MENTAL HEALTH REHABILITATION SPECIALIST

Victor Community Support Services
12.2017 - 02.2020

RESIDENTIAL COUNSELOR

Victor Treatment Centers, Inc.
01.2009 - 12.2012

Master of Arts - Educational Adminstration

Humphrey's University

Bachelor of Arts - Early Childhood Education

Humphrey's University