Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
Teacher
Tiana Johnson

Tiana Johnson

Support Counselor II
Manteca,CA

Summary

Skilled Support Counselor with strong background helping Foster youth clients overcome personal challenges and cope with triggering situations. Focused on facilitating exploration of issues, developing individualized plans and developing important skills.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Shift Supervisor

Kentucky Fried Chicken
01.2016 - 01.2021
  • Duties Include packing orders, taking orders, inventory,and assisting my manager.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.

Peer Assisted Learning (P.A.L.)
01.2018 - 01.2019
  • Working, communicating, and connecting with special needs children.

Freshmen mentor

Link Leader
08.2018 - 05.2019
  • Aided in assisting Freshmen with homework at Merced High School
  • Communicated with students to help them succeed.
  • Served as role model for mentees by demonstrating strong values and ethical standards.
  • Assisted youth with homework assignments, sports, and fitness, art and literacy.
  • Helped students develop organizational, time management and study skills.
  • Provided resources to support students in achieving career goals.

New Student Orientation Leader (Summer)
06.2021 - 08.2021
  • Help and guide freshmen students at CSU Stanislaus in registering for classes
  • Also making sure that they get the right resources that they need to succeed.

Sales Associate

Macy's
  • Communicating with customers, encouraging them to open credit cards, and helping customers find items.

Behavior Interventionist

ACES
  • Communicating with clients, working with children with ASD (Autism Spectrum Disorder), taking data from sessions, communicating with supervisors about clients' session plans.

Support Counselor II

Aspiranet
11.2022 - Current
  • Implementing therapeutic behavior services and interventions to youth in the foster system
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • creating my own schedules, communicating, clinical note-taking, working with youth with mental health issues,
  • Engaged clients in conversation to determine feelings and apprehensions.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Guided clients in developing skills and strategies for dealing with problems.

Education

Bachelor of Arts - Psychology

Stanislaus State University
Turlock, CA
05.2023

High School Diploma -

Merced High School
Merced, CA
08.2015 - 06.2023

Skills

  • Guest Relations
  • Cash Handling Accuracy
  • Excellent People Skills
  • Product and Service Sales
  • Customer Service
  • Time Management
  • Listening Skills
  • Sales Goal Attainment
  • Teamwork and Collaboration
  • Documentation and Recordkeeping
  • Case Management Proficiency
  • Client Care

Languages

English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Fall seven times; stand up eight.
Japanese proverb

Timeline

Support Counselor II

Aspiranet
11.2022 - Current

New Student Orientation Leader (Summer)
06.2021 - 08.2021

Freshmen mentor

Link Leader
08.2018 - 05.2019

Peer Assisted Learning (P.A.L.)
01.2018 - 01.2019

Shift Supervisor

Kentucky Fried Chicken
01.2016 - 01.2021

High School Diploma -

Merced High School
08.2015 - 06.2023

Bachelor of Arts - Psychology

Stanislaus State University

Sales Associate

Macy's

Behavior Interventionist

ACES

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Tiana JohnsonSupport Counselor II