Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Tiana Jones

Mint Hill,NC

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

16
16
years of professional experience

Work History

Retail Sales Associate

Walmart
09.2015 - Current


  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers and helped with product questions, selections and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders and gift card
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Picked and packed order items.
  • Stocked designated items on shelves, end caps and displays.
  • Unloaded deliveries from trucks in prompt fashion.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.

Inventory Control Specialist

Office Depot Distribution Center
07.2000 - 03.2009
  • Audited and corrected discrepancies in inventory numbers.
  • Completed physical inventory counts each month.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Completed daily cycle counts to maintain accuracy of records.
  • Received, sorted and processed damaged goods with vendors or manufacturers.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Unloaded shipments, reviewed merchandise and tracked paperwork.
  • Used equipment like forklifts and pallet jacks to move inventory.

Education

High School Diploma -

Garinger High School
Charlotte, NC
06.1999

Skills

  • Order Processing
  • Merchandising and Display
  • Customer Service
  • Locating Merchandise
  • Item Ticketing and Pricing
  • Stocking and Receiving
  • Positive Customer Engagement

Timeline

Retail Sales Associate

Walmart
09.2015 - Current

Inventory Control Specialist

Office Depot Distribution Center
07.2000 - 03.2009

High School Diploma -

Garinger High School

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Tiana Jones