Human Resources professional with several years of experience in all aspects of HR and payroll and experience in team management. Strong background in directing hiring processes, developing employee policies and managing employee payroll and benefits. Strong communication skills and high level of understanding for compliance and regulation.
Overview
8
8
years of professional experience
Work History
Head of Human Resources
Southern Hospitality Holdings, LLC
Florence, AL
11.2022 - Current
Advised managers on best practices for managing their teams effectively while maintaining compliance with applicable laws.
Assisted in employee recruitment, hiring and interview processes.
Managed compensation, insurance and vacation days within employee benefits programs.
Reviewed job descriptions to ensure accuracy of position responsibilities.
Provided guidance on disciplinary actions and employee terminations when necessary.
Participated in external networking activities to build relationships with potential candidates for future roles within the organization.
Helped with employee transfers and referrals.
Identified potential risks associated with HR practices or decisions prior to implementation.
Researched labor laws and regulations to ensure compliance with federal, state and local employment laws.
Managed payroll processing, benefits administration and other related HR functions.
Developed and implemented HR policies and procedures.
Aligned HR policies with federal and local regulations.
Organized employee directories and updated individual contact information.
Served as a liaison between management and staff to resolve issues in a timely manner.
Reported on workplace health and safety compliance to superiors.
Assisted in employee performance reviews, provided feedback and made recommendations on employee development plans.
Handled the setup and validation of direct deposit instructions for employees.
Assisted employees with payroll-related inquiries, providing clear and concise information.
Updated payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department and division transfers.
Processed payroll for over 200 employees bi-weekly, ensuring accuracy of pay and deductions.
Reviewed timesheets for accuracy and completeness prior to processing payroll.
Processed garnishments, child supports, and levies in accordance with federal and state laws.
Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
Responded promptly to inquiries from employees regarding their paychecks or deductions.
Onboarded new employees in time reporting and payroll systems.
Processed new employee paperwork and entered information into payroll system.
Performed manual calculations for retroactive pay adjustments or special payments as required.
Coordinated the distribution of annual W-2 forms to employees.
Processed and monitored sick pay, vacation pay, and other leave entitlements accurately.
Solved complex problems related to payroll processing quickly and efficiently.
Prepared and submitted labor reports for review by senior management.
Restaurant Manager
Outback Steakhouse
Huntsville, AL
01.2020 - 11.2022
Responsible for weekly scheduling of several different job classifications within the company.
Coached team members on customer service, menu knowledge, and sales techniques to increase revenue.
Perform interviews and onboarding with new hires and organize training schedule.
Assisted owner in preparing bi-weekly payroll by reviewing employee hours and making changes as needed.
Developed incentive programs within the company.
Address questions and concerns to establish positive relationships with customers and employees.
Assist employees with HR related needs such as paystubs and tax forms.
Hand selected by corporate to assist in two new store location openings within the southeast region.
Piloted food delivery system for region and oversaw training for execution in other stores.
Delegated marketing tasks to raise community awareness of new delivery system and boost revenue.
Assisted in organization and execution of catering events and community outreach.
Key Manager
Outback Steakhouse
Huntsville, AL
01.2017 - 01.2020
Supervised bank deposits and security procedures to support store opening.
Partnered with store leadership team to learn and understand management processes and reports.
Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
Managed stock demands and employee shift schedules and adapted professionally to unexpected changes.
Collaborated with management to determine key tasks and delegate to staff members.
Counseled staff to address issues promptly and provide constructive feedback.
Evaluated staff performance, enforced policies, maintained health codes and kept licenses current to promote superior service standards.