Hardworking and passionate job seeker with strong organizational skills eager to secure this position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Wedding Sales Manager
Kualoa Ranch
06.2022 - 05.2025
Developed and executed sales strategies to drive 300-500 weddings per year, in addition to other special event bookings, and photoshoots contributing significantly to overall revenue targets.
Managed all aspects of event billing, payments, and contracts, deposit refunds, and Function Event Orders (FEOs) using industry-standard platforms like Tripleseat.
Facilitated rehearsals, site visits, and final walk-throughs, while managing special requests such as guest discount codes, and tour packages to enhance the guest experience.
Built and maintained relationships with preferred vendors, ensuring high standards of service and quality for all events.
Collaborated with internal teams and wedding coordinators to ensure seamless venue bookings, scheduling, and execution, minimizing disruptions to other operations.
Wedding Sales Administrative Assistant
Kualoa Ranch
06.2021 - 06.2022
Quickly adapted to a fast-paced environment by learning and applying new software (Tripleseat) to support daily operations
Leveraged strong time management skills to complete multiple tasks within tight deadlines, maintaining high quality and attention to detail.
Built strong client relationships by quickly following up on inquiries and concerns, ensuring a smooth and positive experience from start to finish.
Served as a key point of contact between clients and vendors, ensuring seamless communication and collaboration.
Front Counter Help
Yama’s Fish Market
01.2015 - 05.2021
Communicated with co-workers and customers about orders, catering, outgoing deliveries, food preparation, and prepayments on the phone and in person
Assisted with catering deliveries and worked at events
Multitasked to service the busy rush during lunch time, taking multiple orders at once while prepping their food and operating cash register with responsibility to close up at the end of the day
Catering Sales Manager
Kyo-Ya Hotels & Resorts
07.2019 - 09.2020
Serviced corporate and social catering events within our vertical markets for the Marriott Waikiki Complex including Sheraton Waikiki, Moana Surfrider, Royal Hawaiian, and the Sheraton Princess Ka‘iulani Hotels and Resorts
Successfully sold, planned and executed multiple events in a year and worked with all departments to exceed guest experience before, during and post event
Cultivated relationships with new accounts through prospecting, site inspections, and outside sales calls in order to achieve and exceed budgeted revenue goals per quarter
Built trust with clients to ensure repeat business and referrals
Served as an expert in hotel operations and liason for meeting and event planners to ensure flawless execution of all program details
Handled all billing prior to and at the conclusion of the event
Wedding Lead Merchandiser
Kyo-Ya Hotels & Resorts
07.2018 - 07.2019
Proficient in event planning software (ISAC, CI/TY, Meeting Martix) to create contracts, menus, proposals, floorplans and banquet event orders (BEO)
Answered phones/emails for all catering leads for all four properties (taking clients personal information, assigning the client to the appropriate sales manager, building a quote in the system for history purposes)
Communicated with clients via phone, email, and through wedding sites
Managed and created standard operating procedures (SOPs) for the entire CEM department
Sold and serviced multiple events primarily weddings (local and destination) for the Marriott Waikiki Complex
Bridal Stylist/Coordinator
Magnolia White/Summer House Hawaii
10.2017 - 07.2018
Focused on the sales, administration, and coordination of the Bridal Salon and Wedding Planning Company
Recommended bridal gowns based on each customer’s body type and personal taste
Informed customers about the range of styles, colors and pricing we carried in the salon
Helped brides with their fittings and accessories and scheduled dress fittings with clients
Coordinated with vendors, helped with event set up, tear down and follow ups
Catering Intern
Kyo-Ya Hotels & Resorts
06.2016 - 06.2017
Organized efforts for the 2016 & 2017 Hawaii Bridal Expo at the Neal Blaisdell Center
Interned specifically in the Catering and Event Management Department and worked directly with Stuart Kotake, Associate Director for Catering and Event Management in the complex
Acted as a stand-in for the CEM Coordinator for the last week of my internship with his daily tasks, which included sending out daily catering events, Monday Distro, Parking Situations, Photo Request Forms, and fitting Event Orders, and assisting the Director
Coordinated a Seller’s Retreat for an all-day training session for the Catering Sellers, Coordinators, and Restaurant Sellers
Presented intern project to Kyo-ya Ownership, General Managers of each property, other interns, and mentors
Education
Bachelor of Science Degree - Travel Industry Management, Hospitality Emphasis
University of Hawaii At Manoa
Honolulu, HI
12.2017
Skills
Goals and performance
Sales processes
Vendor relationship management
Sales planning
Sales tracking
Account management
Timeline
Wedding Sales Manager
Kualoa Ranch
06.2022 - 05.2025
Wedding Sales Administrative Assistant
Kualoa Ranch
06.2021 - 06.2022
Catering Sales Manager
Kyo-Ya Hotels & Resorts
07.2019 - 09.2020
Wedding Lead Merchandiser
Kyo-Ya Hotels & Resorts
07.2018 - 07.2019
Bridal Stylist/Coordinator
Magnolia White/Summer House Hawaii
10.2017 - 07.2018
Catering Intern
Kyo-Ya Hotels & Resorts
06.2016 - 06.2017
Front Counter Help
Yama’s Fish Market
01.2015 - 05.2021
Bachelor of Science Degree - Travel Industry Management, Hospitality Emphasis