Tiana Mathis
Tampa
Summary
Experienced and detail-oriented in Property Management with over eight years in the multifamily housing industry. Proven success in increasing rental income, improving occupancy rates, and reducing operational costs through vendor negotiations and exceptional tenant relations.
Overview
5
5
years of professional experience
Work History
Property Manager
Whitestone Capital
10.2023 - 07.2024
- Led vendor negotiations, maintained occupancy and in charge of rental income.
- Oversaw preventive maintenance planning, expense control, and budget oversight.
- Handled escalated tenant disputes, resulting in improved resident satisfaction and retention.
Assistant Property Manager
Whitestone Capital
03.2021 - 09.2023
- Managed leasing process including rent collection, evictions, credit checks, and tenant onboarding.
- Resolved tenant complaints promptly while ensuring property compliance and regular unit inspections.
- Maintained accurate records and documentation for lease agreements and tenant files.
Assistant Office Manager/Leasing Consultant
Bridge Property Management
12.2019 - 03.2021
- Retained role after new ownership; continued oversight of unit readiness, vendor scheduling, and apartment inspections.
- Handled lease renewals, renters insurance tracking, and unit upgrade coordination.
- Balanced administrative duties while actively leasing and supporting office operations.
Skills
- Software & Systems: Proficient in Microsoft Word, Outlook, Knock, AppFoilo, Yardi; multi-line phone systems; general office equipment
- Property Operations: Budget management, vendor coordination, lease administration, tenant relations
- Customer Service: Conflict resolution, active listening, empathy, follow-through
- Time Management: Prioritization, multitasking, detail-oriented under pressure
- Compliance: Familiar with Fair Housing laws
- Experience working in diverse apartment communities Able to build rapport with multicultural teams and residents while ensuring inclusivity and legal compliance
Timeline
Property Manager
Whitestone Capital
10.2023 - 07.2024
Assistant Property Manager
Whitestone Capital
03.2021 - 09.2023
Assistant Office Manager/Leasing Consultant
Bridge Property Management
12.2019 - 03.2021
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