TIANA MCGUIRE
UNIVERSITY CITY
Summary
Dynamic cybersecurity professional with hands-on experience from Correlation One, skilled in risk assessment and network security. Proven ability to analyze and mitigate threats using frameworks like NIST and ISO 27001. Strong communicator and team collaborator, dedicated to enhancing security protocols and ensuring compliance in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cybersecurity Fellow
Correlation One
01.2025 - Current
- Engaged in a competitive 18-week program designed and taught by cybersecurity industry leaders from Microsoft and The Department of Defense to prepare for certification.
- Collaborated with fellows to complete weekly case studies on key cybersecurity concepts such as; identity & access management, network security management, cryptography, and GRC (governance, risk, & compliance).
Helpdesk Technical Support Representative
Spectrum
04.2014 - 01.2017
- Provided Technical Support: Assisted customers with troubleshooting issues related to internet, TV, phone services, and networking equipment (routers, modems, set-top boxes).
- Network Troubleshooting and Diagnostics: Utilized tools like Wireshark and Command Prompt to analyze network connectivity issues, identify performance problems, and provide solutions. This experience directly translates to identifying and mitigating network security threats in a cybersecurity role.
- Customer Authentication and Security Practices: Ensured that all customer interactions followed best practices for data privacy and security. Familiar with using secure authentication protocols such as multi-factor authentication (MFA) and customer verification tools to ensure the confidentiality of sensitive customer data.
- Technical Issue Resolution: Diagnosed and resolved issues with Wi-Fi networks, VPNs, and firewall configurations. Leveraged knowledge of network topologies, protocols (TCP/IP, DNS), and hardware configurations which are essential when analyzing and preventing security breaches.
Claims Processor
Enterprise Insurance
01.2017 - 05.2020
- Claims Processing & Documentation: Processed incoming insurance claims by reviewing and evaluating the details to determine eligibility and claim status.
- Risk Assessment & Data Analysis: Assessed the risk and validity of claims by analyzing supporting documentation and communicating with policyholders or third parties.
- Data Entry & Management: Accurately entered client information, policy details, and claim statuses into internal systems. Used Excel and Google Sheets to track claim details, client updates, and claim resolutions.
Package Handler
Amazon
06.2021 - Current
- Package Sorting and Scanning: Efficiently sorted packages by size and destination using RF scanners (Radio Frequency scanners) to track packages through the warehouse system. This experience with barcoding and inventory management systems can translate to managing and tracking security incidents or assets within a security environment.
- Data Entry and System Updates: Entered and updated package tracking information into Amazon's Warehouse Management System (WMS) and Amazon Flex applications to ensure accurate package statuses. This skill can transfer to maintaining and updating security databases or asset management tools, keeping real-time logs of security events.
- Security and Safety Compliance: Ensured the warehouse was compliant with security protocols and safety standards, including monitoring for unauthorized access to sensitive areas. Knowledge of physical security measures is transferable to understanding security monitoring practices in a digital environment.
Assistant Manager
Family Dollar
05.2012 - 03.2014
- Staff Supervision and Training: Managed a team of associates, ensuring that daily tasks were completed efficiently and in compliance with company standards. Utilized Point of Sale (POS) systems to track sales, inventory, and customer transactions.
- Inventory Management: Responsible for monitoring and maintaining store inventory levels using inventory management software. Employed systems like RFID and stock tracking tools to ensure inventory accuracy and identify discrepancies.
- Team Collaboration & Communication: Worked closely with the store manager and other team members to achieve operational goals and improve store performance.
Education
Information Security Analyst Training Program -
Correlation One
Graphic Design -
Maryville University of Saint Louis
Skills
- Comptia Security
- Cybersecurity Frameworks & Standards: NIST
- Cybersecurity Frameworks & Standards: ISO 27001
- Cybersecurity Frameworks & Standards: MITRE ATT&CK
- Network Security: VPN & firewall implementation
- Network security: network traffic analysis
- Network Security: network segmentation
- Microsoft Suite: Office
- Microsoft Suite: Powerpoint
- Microsoft Suite: Excel
Certification
- CompTIA Sec +
Accomplishments
- Graduated Correlation One with Honors Certificate
Timeline
Cybersecurity Fellow
Correlation One
01.2025 - Current
Package Handler
Amazon
06.2021 - Current
Claims Processor
Enterprise Insurance
01.2017 - 05.2020
Helpdesk Technical Support Representative
Spectrum
04.2014 - 01.2017
Assistant Manager
Family Dollar
05.2012 - 03.2014
Information Security Analyst Training Program -
Correlation One
Graphic Design -
Maryville University of Saint Louis
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