Summary
Overview
Work History
Skills
Timeline
Generic

Tiana Micevska

Skopje

Summary

Dedicated Lifecycle Marketing professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Lifecycle Marketing Manager

Pray.com
10.2022 - Current
  • Managed 7 daily email programs utilizing API calls to pull content from Google Sheets
  • Implemented tactics for subscriber growth
  • Executed strategic marketing campaigns utilizing Braze for email, in-app, and push notifications
  • Troubleshooted technical issues and liaised with Braze support
  • Monitored campaign performance, conducted and reported on A/B tests
  • Partnered closely with Product, Design and Engineering teams
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.

Lifecycle Marketing Manager

Toggl Track
09.2021 - 08.2022


  • Developing lifecycle marketing strategies in coordination with Marketing and Customer Success teams
  • Owning and developing the customer journeys in Active Campaign
  • Creating team alignment with Marketing, Product, Customer Success, and Sales
  • Designing and executing marketing initiatives with a focus on platform adoption and account expansion
  • Creating and automating email campaigns and in-app notifications
  • Designing and implementing direct email marketing campaigns to nurture, onboard, and engage Toggl users and customers
  • Working with product marketing to continuously activate, monetize, and retain paying customers
  • Creating, organizing, and managing email databases for lead generation
  • Creating a newsletter program for acquiring subscribers


Email Marketing Strategist (Promotion)

Essence of Email
07.2021 - 08.2021
  • Diving into Klaviyo, Google Analytics, Attentive (and other ESPs and SMS tools) - gathering data, crafting reports and creating a strategy for increasing revenue
  • Advising on the email marketing strategy to reach client's business goals and improve client satisfaction
  • Developing short and long-term goals for the clients' email channel through mapping out the strategy and advising on execution
  • Pulling out data from different sources and reorganizing them in a format that can be easily read and understood
  • Monitoring and constant evaluation of the email channel
  • Researching, gathering, and analyzing email marketing data
  • Monitoring how the operational team is executing on the provided strategy

Growth Expert

Essence of Email
03.2020 - 08.2021


  • Sales funnel optimization
  • Automating the sales process by creating a manual for material needed for closing deals (email audits/proposals)
  • Sales targets achieved in 2020 representing 42% growth year-over-year
  • Forum Outreach and Lead Nurturing on following channels: eCommerceFuel, Reddit, Quora
  • LinkedIn Cold Outreach using scraping through extensive and targeted research
  • Created scripts and decision trees for the 'email assessment' document, reduced time for creation from 4 to 1.5 hours
  • Closing new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operation


Account Manager

iVote
09.2019 - 03.2020


  • ECommerce Manager for KupiKniga (online book store in Macedonia)
  • The main point of contact for high-end, international clients
  • Software development

PR and Consultant in Marketing

Datamasters
10.2018 - 08.2019
  • Company Overview: Data Science and Business Intelligence Consultancy
  • Google Analytics complete setup, integration on web pages, goals customization, content grouping and regular analysis and reports
  • Market analysis and competition research for 5 week long courses about Business Intelligence and Data Science
  • WordPress beginner-to-intermediate level development and design for academy.datamasters.co
  • Major component in the organisation of the 5-week courses: creating the site, setting up regular Facebook Ads and boosts, keyword research and written blogs, PR, cold-calling potential students, interviewing potential candidates (resulting in over 100 people signing up)
  • Defined buyer personas for the short 5-week courses and the Data Science academy
  • Data Science and Business Intelligence Consultancy

Skills

  • Braze
  • Klaviyo
  • Active Campaign
  • WordPress
  • SMS Marketing
  • Attentive
  • Amplitude
  • Mailchimp
  • Automation Workflows
  • Google Analytics
  • Customer Segmentation
  • Shopify
  • Magento
  • Responsive Email Design
  • Zapier
  • A/B testing
  • Stripo

Timeline

Lifecycle Marketing Manager

Pray.com
10.2022 - Current

Lifecycle Marketing Manager

Toggl Track
09.2021 - 08.2022

Email Marketing Strategist (Promotion)

Essence of Email
07.2021 - 08.2021

Growth Expert

Essence of Email
03.2020 - 08.2021

Account Manager

iVote
09.2019 - 03.2020

PR and Consultant in Marketing

Datamasters
10.2018 - 08.2019
Tiana Micevska