Tiana Neal
Greensboro,NC
Summary
Hardworking college student with proven organizational, interpersonal communication, and leadership skills seeks to help improve team relations and solve problems relating to customer service initiatives.
Overview
3
3
years of professional experience
Work History
Dance Instructor
Tanika Dean & Company
Greensboro, United States
08.2021 - 05.2022
- Planned and oversaw group, couples and individual dance performances.
- Assisted with coordination and administration of complete dance program.
- Offered one-on-one instruction to students by appointment.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Performed at different types of events as professional dancer.
- Developed and executed marketing plans to increase studio business.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Planned routines for recitals and performances.
Studio Manager
Tanika Dean & Company
Greensboro, United States
08.2021 - 05.2022
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Created policies and procedures for company
- Recruited, trained and developed high-performing and customer-focused team from scratch.
- Verified that organization maintained open-door policy so employees could openly discuss ideas and make suggestions.
- Implemented marketing strategies to promote studio to potential clients.
- Handled accounting for payroll and billing.
Program Coordinator
BAHR Outsourcing Solutions
Graham, NC
06.2018 - 06.2020
- Provided ongoing direction and leadership for program operations..
- Entered data in system and handled database maintenance.
- Organized and managed program development from conception through successful execution.
- Designed program implementation and maintenance plan.
Education
Bachelor of Nursing - Health Service Management
North Carolina A & T State University
Greensboro, NC05.2023
Skills
- Attention to Detail
- Verbal and Written Communication
- Program Management
- Resource Mobilization
- Customer Service
- Time Management
- Business Acumen
- Community Outreach
- Confidentiality and Data Protection
- Office Equipment Operation
- Document and File Management
- Computers and Technology
- Strong Organizational Skills
- Advanced MS Office Suite Knowledge
Activities
- Volunteerism and Community Outreach
- Residence Hall Association at NCA&T
- Commercial Dance and Entertainer
- The National Association for the Advancement of Colored People
Timeline
Dance Instructor
Tanika Dean & Company
08.2021 - 05.2022
Studio Manager
Tanika Dean & Company
08.2021 - 05.2022
Program Coordinator
BAHR Outsourcing Solutions
06.2018 - 06.2020
Bachelor of Nursing - Health Service Management
North Carolina A & T State University
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