Tiana Ngo
Garden Grove,CA
Summary
Highly motivated and community-oriented student with diverse leadership and service experience. Completed the AIME Summer Language Academy Internship, demonstrating strong communication skills and cultural engagement. Served two years as Key Club President, leading service projects and coordinating volunteer initiatives. Held the role of Secretary for the Vietnamese Student Association (VSA), managing records and event planning, and Publicist for RedZone, promoting school spirit through creative outreach. Dedicated babysitter throughout all four years of high school, developing responsibility, patience, and multitasking skills. Worked as a Teacher’s Aide, supporting classroom activities and fostering a positive learning environment.
Overview
4
4
years of professional experience
Work History
Intern
AIME
05.2025 - 06.2025
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Prepared project presentations and reports to assist senior staff.
- Educated staff on organizational mission and goals to help employees achieve success.
- Created and managed project plans, timelines and budgets.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Contributed to positive work environment by actively participating in team-building activities.
- Participated in planning and execution of community outreach programs, strengthening community relations.
Volunteer
Kiwanis International Inc.
08.2022 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Amplified non-profit reach by managing social media campaigns.
- Supported animal welfare, caring for animals and facilitating adoption events.
- Assisted in disaster relief efforts, ensuring timely distribution of aid and supplies.
- Increased cultural awareness with organization of multicultural festivals.
- Provided emotional support and companionship to elderly in community homes.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Kept case files updated, accurate and aligned with requirements.
- Tracked service activities and outcomes against outlined plans and goals.
- Educated young people about strategies for driving discussions and promoting social changes.
- Facilitated community outreach to expand participation and support.
- Led group discussions and activities to meet different community needs.
- Coordinated and managed volunteer activities for community service projects.
- Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
- Strengthened volunteer team effectiveness by providing training sessions.
- Fostered sense of community, organizing neighborhood gatherings.
Teacher's Assistant
Ball Jr Highschool
01.2022 - 05.2022
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
- Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
- Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
Babysitter
Aunt
01.2023 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Communicated with parents regarding children's progress and development, raising any issues.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Planned fun outings and educational activities to keep children entertained.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
- Implemented reward system for chores and homework, motivating positive behavior.
- Encouraged positive behavior and manners through example and gentle guidance.
- Coordinated outdoor activities to promote physical health and exploration.
- Developed system for efficiently managing daily routines, reducing morning stress.
- Monitored children's activities to verify safety and wellbeing.
- Encouraged children's emotional and social development.
Education
High School Diploma -
Loara Highschool
1765 W. Cerritos , Anaheim, CA 9280405-2026
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Dependability
- Flexible scheduling
- Child supervision
- Attention to detail
- Toddler care experience
- Adaptability and resilience
- Childcare
- Meal and snack times
- Active listening
- Managing routines
- Schedule management
- Activity planning
- School-age children experience
- Homework assistance
- Playing puzzles and games
- Creative play ideas
- Age-appropriate activities
- Behavior monitoring
- Bathing and dressing
- Playtime supervision
- Keeping children safe
- Child safety procedures
- Child safety
- Relationship building
- Creative thinking
- Multitasking
- Positive and professional
Accomplishments
- Increased parents' happiness by taking on additional chores and relieving burdens.
- Received consistent positive remarks for quality of care.
- Positively influenced kids with behavior issues, improving family quality of life.
- Earned numerous referrals to other families due to exceptional reliability, affordable rate, and positive reports.
Languages
English
Full Professional
Vietnamese
Full Professional
Interests
- Baking
- Enjoy hobbies that combine physical activity with outdoor exploration
- Volleyball
- Fundraising Events
- Volunteering
- Watching Movies and TV Shows
- Dancing
- Knitting and Crocheting
- Personal Development and Self-Improvement
- Cake Decorating
- Dance
- Adventure Travel
- Volunteering at community kitchens and food-related charities
- Animal Care
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Fashion and Style
- Playing Sports
- Cooking
- Team Sports
- I like trying new recipes and food trends
Extracurricular activities
Active student leader with a wide range of school and community involvement. Served as Key Club President for two years, Secretary for the Vietnamese Student Association, and Publicist for RedZone. Completed the AIME Summer Language Academy Internship and contributed as a Teacher’s Aide. Played high school volleyball, building teamwork and discipline. Long-term babysitter throughout high school, demonstrating reliability and responsibility.
Timeline
Intern
AIME
05.2025 - 06.2025
Babysitter
Aunt
01.2023 - Current
Volunteer
Kiwanis International Inc.
08.2022 - Current
Teacher's Assistant
Ball Jr Highschool
01.2022 - 05.2022
High School Diploma -
Loara Highschool