Summary
Overview
Work History
Education
Skills
Certification
Timeline
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TIANA OGBEIDE

Summary

A highly resourceful Business Analyst offering over 9 years of industry experience in eliciting, analyzing, and documenting requirements for business processes and information systems across varying domains - Healthcare, Energy, Logistics, Sales, Finance, Retail, Hospitality etc. Reliable, result-oriented team player with strong analytical, communication, and problem-solving skills. Expert at delivering exceptional artifacts such as RMP (Requirement Management Plan), User stories, use cases, process flow diagrams, and mock-ups. Extremely detail-oriented in leading efforts to effectively communicate and collaborate with both external and internal stakeholders in analyzing information needs, User acceptance testing, and end-user training.


  • Ability to work independently or collaboratively in a competitive and fast-paced work environment
  • Extensive Experience in managing multiple projects simultaneously while delivering quality results that meet the highest client satisfaction

Overview

9
9
years of professional experience
1
1
Certification

Work History

BUSINESS ANALYST/ SCRUM MASTER

WIPRO TECHNOLOGIES
03.2015 - Current
  • I work with diverse stakeholders to elicit goals and requirements and translate them into high-quality deliverables including analysis of alternatives, use cases, user journeys, business context diagrams, and process flows
  • Ensure that requirements are validated by stakeholders during requirement review sessions
  • Document stakeholder requirements in Business Requirement Document (BRD) stating client's needs in clear and concise manner
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Model as-is and to-be process flows for existing and new business processes
  • Identify gaps, pain points, and opportunities for possible areas of improvement
  • Help identify and mitigate any external dependency risks in feature/product development.
  • Work with clients and end users to gather, understand, and define business requirements.
  • Create epics, features, user stories, and acceptance criteria for agile projects
  • Act as liaison between Staff, Business stakeholders, Subject Matter Experts (SMEs), and technical team to effectively translate all requirements when needed
  • Perform other administrative tasks such as updating standard operating procedures and training and Mentoring of Junior BAs in Agile Methodologies
  • Manage parallel initiatives and provide project insights through roadmaps, business cases, schedules, metrics, and work breakdown structure
  • Work cross-functionally across client business units, program and product management, and Agile teams
  • Lead and facilitate client-facing and internal team meetings to produce meaningful results, prepare agendas, and track action items
  • Prioritize development backlog, planning releases, planning sprints, and driving requirements/user stories
  • Monitor projects through SDLC process using Agile/SCRUM methodology
  • Solely responsible for eliciting requirements using interviews, documents analysis, requirements workshops and Joint Application Development (JAD) Sessions, business process descriptions, and workflow analysis
  • Work with end-users to interpret customer business needs and translate them into application and Non-functional requirements
  • Facilitate Joint Application Development (JAD), and Requirements Gathering sessions with Stakeholders, SME's and System Owners in order to capture business rules, processes, and system requirements for various projects
  • Serves as SME for Software Change Request Process (SCR) in order to effectively manage change requests for various applications
  • Collaborate with developers and subject matter experts to establish technical vision and analyze tradeoffs between usability and performance needs
  • Assist in developing test plans, test cases and performed User Acceptance Testing (UAT)
  • Trace functional requirements through all stages of SDLC to ensure that requirements were fully implemented
  • Manage impediments inimical to team progress
  • Collaborate with the product owner to ensure up-to-date and prioritized backlog
  • Monitor quality assurance and compliance for Goals, Scope, and Product Domain
  • Worked closely with Technical Team to decide on the definition of Done
  • Spearhead drive stories to Ready state in preparation for quarterly review and upcoming sprint
  • Handle regular releases and sprint planning with Product Owner and Team
  • Collaborate with Team and Product Owner/Manager- maintain healthy backlog and plan upcoming releases and drafting of acceptance criteria
  • Executed analysis of risks and identified risk mitigation strategies
  • Interacted with internal customers to understand business needs and translate into requirements and project scope, while managing scope creep.

Education

MASTER OF SCIENCE - STRATEGIC INFORMATION SYSTEMS

UNIVERSITY OF EAST ANGLIA

BACHELOR OF SCIENCE - COMPUTER SCIENCE

UNIVERSITY OF BENIN

Skills

  • Agile
  • Jira
  • Wireframing
  • Requirement Management Plan
  • User Stories
  • Acceptance Criteria
  • ScrumSAFeKanban
  • Mockups
  • Confluence
  • Snagit
  • Azure DevOps
  • Collaborative and Interpersonal Skills
  • Process Flow Diagrams
  • Team Management
  • Microsoft Visio
  • Microsoft Office Suite
  • Requirement Elicitation
  • Quality Assurance Testing
  • User Acceptance Testing
  • Slack
  • Gap Analysis
  • SDLC
  • JAD
  • Swim Lanes
  • Business Process Analysis
  • Stakeholder Management
  • Cost-Benefit Analysis
  • SWOT Analysis
  • Business Process Mapping
  • Risk Assessment
  • Change Management
  • SQL
  • Business Process Re-Engineering

Certification

  • CBAP - Certified Business Analysis Professional
  • PMP - Certified Project Management Professional
  • SASM - SAFe Certified Advanced Scrum Master
  • POPM - SAFe Certified Product Owner Product Manager
  • CISA - Certified Information Systems Auditor CISA
  • CSM - Certified Scrum Master CSM
  • CSPO - Certified Scrum Product Owner CSPO
  • ITIL Foundation Certificate
  • SSGB - Six Sigma GreenBelt Certified
  • SSYB - Six Sigma YellowBelt Certified

Timeline

BUSINESS ANALYST/ SCRUM MASTER

WIPRO TECHNOLOGIES
03.2015 - Current

MASTER OF SCIENCE - STRATEGIC INFORMATION SYSTEMS

UNIVERSITY OF EAST ANGLIA

BACHELOR OF SCIENCE - COMPUTER SCIENCE

UNIVERSITY OF BENIN

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TIANA OGBEIDE