TIANA PORCO
WAPPINGERS FALLS
Summary
Detail-oriented professional with a robust background in office operations, administrative support, and regulatory adherence. Proficient in interpreting and applying FINRA regulations, Microsoft Office, and Google tools. Adept at conducting data analysis, fostering team collaboration, and ensuring clear, effective communication. Proven track record of enhancing compliance processes, mitigating risks, and maintaining high standards of client satisfaction through strategic organization and problem-solving.
Overview
10
10
years of professional experience
Work History
ADMINISTRATIVE ASSOCIATE
Focused Wealth Management
05.2022 - Current
- Effective communicator with the ability to convey complex regulatory information clearly and accurately within daily operations.
- Strong understanding and ensuring adherence to FINRA regulations, contributing to the firm’s compliance standards.
- Proficient in data analysis and documentation to ensure compliance with financial services regulations.
- Supported advisors in executing client transactions and updating data, ensuring compliance with regulatory requirements.
- Participated in client meetings, providing insights into compliance-related aspects of security portfolios and asset allocation strategies.
- Detail-oriented and analytical, with the ability to identify and address potential compliance risks.
Event Operations Coordinator
Villa Borghese
11.2014 - 01.2023
- Ensured guest requirements were met, enhancing overall compliance and satisfaction.
- Finalized and reviewed processes with meticulous attention to detail, ensuring flawless regulatory execution.
- Implemented streamlined workflows, improving efficiency and adherence to compliant protocols.
- Managed financial transactions and data entry with precision, maintaining accurate and compliant records.
- Applied strong problem-solving skills under pressure, ensuring effective resolution of compliance issues.
FRONT DESK RECEPTIONIST
C & C Unisex Hair Salon
12.2020 - 03.2021
- Coordinated interactions and ensured seamless service delivery, supporting adherence to state regulations and fostering ongoing business relationships.
- Managed client intake and direction processes, enhancing workflow efficiency and regulatory regulations.
- Educated clients on products and services, ensuring clear communication of compliance-related information and boosting engagement.
- Oversaw scheduling and transaction processes, maintaining operational efficiency and accurate record-keeping.
- Applied problem-solving skills to address client issues, ensuring compliance with service standards and promoting client retention.
RESTAURANT HOSTESS
Hudson Taco
01.2019 - 05.2019
- Managed high-traffic operations, ensuring compliance with service standards and maintaining efficient workflow.
- Developed and implemented optimized scheduling processes, enhancing staff performance and adherence to operational guidelines.
- Handled inquiries and processed transactions with precision, ensuring compliance with customer service protocols and improving overall experience.
- Streamlined order processing systems, reducing errors and improving accuracy in compliance with operational standards.
Education
MASTERS OF BUSINESS ADMINISTRATION - Finance
Mount Saint Mary College
Newburgh, NY05.2023
Bachelor of Science - Finance
Mount Saint Mary College
Newburgh, NY05.2022
Skills
- Verbal Communication
- Knowledge of Financial Industry Regulatory Authority (FINRA) standards: SIE certification
- Proficient in Microsoft Office and Google Applications
- Strong team collaboration skills
- Advanced data analysis capabilities
- Exceptional time management and organizational skills
- Experienced in Salesforce
- Data Processing
- Team Collaboration
- File Organization
Timeline
ADMINISTRATIVE ASSOCIATE
Focused Wealth Management
05.2022 - Current
FRONT DESK RECEPTIONIST
C & C Unisex Hair Salon
12.2020 - 03.2021
RESTAURANT HOSTESS
Hudson Taco
01.2019 - 05.2019
Event Operations Coordinator
Villa Borghese
11.2014 - 01.2023
MASTERS OF BUSINESS ADMINISTRATION - Finance
Mount Saint Mary College
Bachelor of Science - Finance
Mount Saint Mary College
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