Tiana Reado
Houston,TX
Summary
Accomplished,and energetic Leader with years of experience in management roles that will bring my expertise and years of knowledge in organization, prioritization, accuracy, efficiency and excellent decision making, Along with my knowledge of medical terminology,as well as managing,and working front,and back office in the medical field..
I am a Dedicated,Committed Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in overseeing key projects ,and assure all pertinent,and accurate information information is provided to proceed accordingly. I've always been very successful at implementing measures to cut costs, streamline operations and increase productivity. I am very Detailed,and always go above,and beyond to get any job done.
Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration. Effective at improving revenue, team productivity and policies to keep the facility operating at a sustainable and profitable level. Well-versed in motivating and retaining employees, building relationships with residents and families and achieving the requirements for continued accreditation.
Overview
5
5
years of professional experience
Work History
Medical Records File Clerk
Maxim Healthcare
Houston, TX
09.2022 - Current
- Maintained patient files, ensuring accuracy and confidentiality of medical records.
- Retrieved patient records upon request from physicians or other authorized personnel.
- Processed incoming mail related to medical records, including filing documents in appropriate patient charts.
- Scanned paper documents into electronic health records system for storage purposes.
- Created new patient files by entering demographic data into the computer system.
- Reviewed medical record entries for completeness, accuracy and compliance with established regulations.
- Responded to inquiries regarding release of information according to HIPAA guidelines.
- Scanned and validated medical records for upload.
- Pulled patient charts for upcoming appointments.
- Maintained positive working relationship with fellow staff and management.
- Ensured that all scanned images are legible prior to archiving them electronically.
- Participated in training sessions related to new technologies used in maintaining medical records.
- Organized patient charts, gathering medical histories, lab results and consents.
- Scanned incoming documentation.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Assisted in retrieving archived charts when needed for review or updating purposes.
Front Office Manager
Amazmeett Home Health
Houston, TX
06.2019 - 12.2023
- Conducted transactions, confirming patient information and processing according to standard protocol.
- Assisted with interviewing job applicants by asking appropriate questions and offering insight and feedback.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Organized resources and staff necessary to handle requirements and maintain strong service levels.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Obtain Medical Records, Consult and follow up with Physicians, if additional records,referral,or documentations is needed for patient care.
- Processed all emails, faxes, referrals,medical records and documents for facility.
- Oversaw workforce schedules and allocated resources in order to achieve project goals.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Recruited and trained new employees to meet job requirements.
- Conducted staff performance evaluations to monitor progress and individual skills.
- Orchestrated staff meetings to maintain open communication and quickly address concerns.
- Maintained important files, running reports and deliveried.updates
Manager of Operations
Jockomos Creole Soul Kitchen
Richmond, TX
01.2019 - 01.2022
- Hire,Onboard,and train all team members to meet immediate and expected demand.
- Assure restaurant is running in a smoothly manner
- Responsible for marketing,and advertising for restaurant to grow business,and attract more customers.
- Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
- Responsible for handling all restaurant finances,and bank deposits.
- Integrated technology to increase efficiency and real-time accountability of operational tasks.
- Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
- Order and keep track of all inventory and supplies.
- Negotiate and approve all contracts with vendors.
- Collected customer fees, managed refunds and provided complete sales documentation.
- Built strong operational teams to meet process and production demands.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Collaborated with team leaders on quality audits.
Education
Bachelor of Arts - Film Production, Movie, TV, Radio
Rider University
Trenton, NJ05.2024
Alief Hastings Hight School
Houston, TX05.2019
Skills
- Customer Service
- Performance Monitoring
- Problem-Solving
- Budget Development and Management
- Policies and Procedures Implementation
- Decision Making
- Multidisciplinary Collaboration
- Logistics Oversight
- Incidents Management
- Performance Reporting
- Solutions Development
- Cost Reduction and Containment
- Goal Setting
- Workforce Training
- Advanced skills with Microsoft,Adobe,and Computer Software
- Workflow Optimization
- Contract Review and Recommendations
- Inventory Management
- Staff Management
- Team Leadership
- Maintaining Compliance
- Planning and Implementation
- Financial and Cash Flow Analyses
- Employee Motivation
- Policy Development and Enforcement
- Department Oversight
- Performance Evaluation and Monitoring
- Cost Reduction
- Recruitment and Hiring
- Training Management
- Human Resources Oversight
- Finance and Accounting Oversight
- Staff Training and Development
- Operations Monitoring,Operation Oversight
- Budget Control
- Hiring and Onboarding
- Mathematical Calculation and Reasoning
- Customer Service Management
- Staff Scheduling
- Supplier Monitoring
- Sales Tracking
- Assignment Delegation
- Staff Development
- HIPAA Compliance
- Attention to Detail
- Task Prioritization
- Medical Records Maintenance
- Computer Skills
- ICD-10 Coding
- Patient Flow
- Multitasking and Organization
- OSHA Compliance
- Insurance Verification
- EMR Software
- Written and Verbal Communication
- Medical Software Applications
- Administrative Support
- Advising Patents
- Detail-Oriented
- Medical Report Preparation
- Medical Recordkeeping
- Time Management
- Critical Thinking
- Medical Charting
- Preparing Treatment Rooms
- Supply Ordering
- Data Entry Software
- Organization and Time Management
- Equipment Troubleshooting and Maintenance
- Invoice Preparation
- Multi-tasking
- 10 Key by touch
Timeline
Medical Records File Clerk
Maxim Healthcare
09.2022 - Current
Front Office Manager
Amazmeett Home Health
06.2019 - 12.2023
Manager of Operations
Jockomos Creole Soul Kitchen
01.2019 - 01.2022
Bachelor of Arts - Film Production, Movie, TV, Radio
Rider University
Alief Hastings Hight School
Similar Profiles
Benjamin RotenbergBenjamin Rotenberg
School Health Aide at Maxim Healthcare (Amergis Healthcare Staffing)School Health Aide at Maxim Healthcare (Amergis Healthcare Staffing)
Virginia HelwagenVirginia Helwagen
Travel Nurse Assistant at Maxim Healthcare agency -MAPLE LEAF HEALTHCARE CENTERTravel Nurse Assistant at Maxim Healthcare agency -MAPLE LEAF HEALTHCARE CENTER
Jazmine BlasJazmine Blas
Business Development Manager at Amergis Healthcare Staffing (formerly Maxim Healthcare Staffing)Business Development Manager at Amergis Healthcare Staffing (formerly Maxim Healthcare Staffing)