Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tiana Rhodes

Forney

Summary

Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.

I have experience with managing security accounts and leading security operations. Utilizes advanced risk assessment and mitigation techniques to ensure client safety. Track record of effective team leadership and strategic planning.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Atkore
06.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Patient Care Technician/Unit Secretary

Methodist Charlton Medical Center
12.2023 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.

CNA - Certified Nursing Assistant

Crestview Court Rehabilitation Center
05.2023 - 05.2025
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Security Account Manager

Genric Security Services
05.2022 - 12.2024
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Developed strong relationships with clients through consistent communication and excellent customer service.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.

Global Security Operations Center Operator Supervisor/ Security Guard

Allied Universal Security Services, Systems and Solutions
11.2019 - 11.2023
  • The Global Security Operations Center Operator is responsible for using best practices to identify, analyze, and support all incidents that are either impactful or potentially impactful to business, the brand and or employees.
  • Performed safety and emergency evacuations for client needs and incidents
  • Performed physical security duties such as monitoring surveillance equipment, patrolling the building, and conducting perimeter checks
  • Used Xray scanning machines and tools to look for potential hazards and weapons in people, containers, and personal being
  • Review security camera footage and live feeds to spot trespassers and criminal activity.
  • Use scanning equipment to look inside of suitcases, purses, and other bags to look for prohibited items.

Caregiver/Personal Assistant

Mesquite Tree Nursing Center
06.2017 - 11.2019
  • Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan
  • Maintains a clean, safe, and orderly environment for the residents; performs general housekeeping; and follows cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, and other areas.

Education

High school diploma -

Wilmer Hutchins Highschool
Dallas, TX
06.2017

Skills

  • Customer service
  • Communication skills
  • Computer skills
  • Microsoft office
  • Security
  • Microsoft word
  • Conflict Management
  • Phlebotomy
  • CCTV
  • Analysis skills
  • Loss prevention
  • Interviewing
  • ATS
  • Taleo
  • HR sourcing
  • Data entry
  • Office administration
  • Security officer development
  • Patient observation
  • Vital signs monitoring
  • Team leadership

Certification

  • Certified Phlebotomy Technician
  • CNA
  • Guard Card
  • Driver's License
  • BLS Certification
  • CPR Certification
  • State Tested Nursing Assistant
  • ACLS Certification
  • Certified Medical Assistant

Languages

English
Full Professional

Timeline

Administrative Assistant

Atkore
06.2024 - Current

Patient Care Technician/Unit Secretary

Methodist Charlton Medical Center
12.2023 - Current

CNA - Certified Nursing Assistant

Crestview Court Rehabilitation Center
05.2023 - 05.2025

Security Account Manager

Genric Security Services
05.2022 - 12.2024

Global Security Operations Center Operator Supervisor/ Security Guard

Allied Universal Security Services, Systems and Solutions
11.2019 - 11.2023

Caregiver/Personal Assistant

Mesquite Tree Nursing Center
06.2017 - 11.2019

High school diploma -

Wilmer Hutchins Highschool

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