Office Manager
Infinite Maintenance & Cleaning
2018 - Current
- Coordinated scheduling for both maintenance and cleaning teams, optimizing service delivery and client satisfaction.
- Developed training materials for new staff, enhancing onboarding process and team competency.
- Oversaw budgeting processes for office expenditures, maintaining cost-effective operational practices.
- Managed payroll processing for 25 + employees, ensuring accuracy and compliance with regulations.
- Processed and recorded incoming payments using financial software to ensure accurate accounts receivable management.
- Provided exceptional and personalized customer service when addressing client inquiries or concerns.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Generated accurate pricing quotes based on scope of work and client specifications
- Serve as primary point of contact for staff, vendors, and clients
- Lead and coordinate all aspects of business operations, including staff supervision, vendor management, and client services