Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Tiana Rivera

Union City,NJ

Summary

Methodical professional bringing several years of experience in shipping, receiving and organizing supplies to meet business needs. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Results-oriented individual with a passion for continuous learning and innovation.

Overview

9
9
years of professional experience

Work History

LOGISTICS COORDINATOR

Shawnee Trucking
Clifton, NJ
01.2020 - 08.2024
  • Maintained a high level of customer service by responding quickly to requests for information about shipments.
  • Organized and maintained accurate records of shipments, invoices, and other related documents.
  • Coordinated delivery schedules with carriers and customers.
  • Utilized software systems to setup and track shipments; maintain records.
  • Resolved issues related to transportation delays or discrepancies between orders and deliveries.
  • Communicated effectively with shippers, customers and receivers regarding changes in pick up or delivery status.

LOGISTICS DIRECTOR

Colonna Brothers
North Bergen, NJ
03.2017 - 12.2019
  • Coordinate and monitor supply chain operations, ensure premises, assets and communication ways are used effectively
  • Recruit and coordinate logistics staff according to company requirements
  • Supervise orders and arrange stocking of materials and equipment to ensure needs are met
  • Communicate with suppliers, retailers, customers to achieve profitable deals and mutual satisfaction
  • Plan and track the shipment of final products according to customer and contractual requirements

FRONT DESK ADMINISTRATOR

Maximus
Staten Island, NY
10.2016 - 03.2017
  • Assisted with check-in and check-out process by verifying identification and collecting information.
  • Performed administrative tasks such as filing documents, preparing reports, and updating databases.
  • Provided excellent customer service by responding promptly to client requests, resolving issues quickly and efficiently.
  • Balanced daily transactions in accordance with established procedures; reconciled discrepancies as needed.
  • Answered incoming calls, responded to client inquiries, and directed clients to the appropriate department or personnel.

LOGISTICS COORDINATOR

Kennedy International Inc.
DAYTON, NJ
03.2015 - 08.2016
  • Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
  • Checked items into computer system, printed labels and directed to storage locations.
  • Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
  • Prepared and maintained accurate shipping documentation, including bills of lading and invoices.
  • Oversaw loading and unloading activities at warehouses and distribution centers.

Education

MIDDLESEX COUNTY COLLEGE
EDISON, NJ

Skills

  • Supply Chain Operations
  • Shipping procedures
  • Warehousing Processes
  • Customer Service and Reconciliation
  • Computer-Based Inventory System
  • Quality Control Analysis
  • Invoicing and shipping documentation
  • Issue Resolution
  • Effective Communication
  • Prioritization
  • Decision Making

Languages

Spanish
Professional

References

References available upon request.

Timeline

LOGISTICS COORDINATOR

Shawnee Trucking
01.2020 - 08.2024

LOGISTICS DIRECTOR

Colonna Brothers
03.2017 - 12.2019

FRONT DESK ADMINISTRATOR

Maximus
10.2016 - 03.2017

LOGISTICS COORDINATOR

Kennedy International Inc.
03.2015 - 08.2016

MIDDLESEX COUNTY COLLEGE

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