Summary
Overview
Work History
Education
Skills
Awardsandacknowledgments
Timeline
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Tiana Rodriguez

Bridgeton,NJ

Summary

Dynamic and adaptable professional with a proven track record at Inspira Medical Center, excelling in roles requiring exceptional organization and multitasking abilities. Leveraged active listening and attention to detail to enhance team productivity and customer satisfaction. Demonstrated leadership in fast-paced environments, achieving significant improvements in efficiency and service quality.

Overview

6
6
years of professional experience

Work History

Maternity Unit Clerk

Inspira Medical Center
11.2024 - Current
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Answered multi-line telephone system, provided information, and directed calls.
  • Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
  • Prepared admissions charts and scanned records.

Receptionist

Inspira Medical Group
08.2023 - 11.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Managed multiple tasks and met time-sensitive deadlines.

Housekeeping

Inspira Hospital Elmer
01.2022 - 01.2023
  • Ensured consistent quality of service by adhering to established housekeeping procedures and checklists.
  • Utilized time-management skills to balance childcare responsibilities alongside light housekeeping duties as needed.
  • Maintained store appearance with respect to visual merchandising and housekeeping standards.
  • Maintained a clean and hazard-free deck environment through diligent housekeeping tasks.

Housekeeping

Hampton Inn
01.2022 - 01.2023
  • Ensured consistent quality of service by adhering to established housekeeping procedures and checklists.
  • Collaborated with housekeeping staff to ensure seamless integration of services for each hotel guest.
  • Maintained a clean and hazard-free deck environment through diligent housekeeping tasks.

Housekeeping

Inspira Hospital Bridgeton
07.2021 - 01.2022

Sales Associate

Party City
11.2019 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Sales Associate

Dollar General
01.2019

Education

Cumberland Regional High School -

Cumberland Regional High School
06.2019

Skills

  • Adaptability
  • Organization
  • Time Management
  • Active Listening
  • Attention to Details
  • Leadership
  • Patience
  • Multitasking

Awardsandacknowledgments

  • Peer Leadership and Senior Mentoring during high school
  • Employee of the Month at Party City

Timeline

Maternity Unit Clerk

Inspira Medical Center
11.2024 - Current

Receptionist

Inspira Medical Group
08.2023 - 11.2024

Housekeeping

Inspira Hospital Elmer
01.2022 - 01.2023

Housekeeping

Hampton Inn
01.2022 - 01.2023

Housekeeping

Inspira Hospital Bridgeton
07.2021 - 01.2022

Sales Associate

Party City
11.2019 - 01.2020

Sales Associate

Dollar General
01.2019

Cumberland Regional High School -

Cumberland Regional High School

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Tiana Rodriguez