Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tiana Ross

New York City,NY

Summary

Passionate and hardworking professional seeking a challenging position to leverage my creativity, problem-solving skills, and experience in designing engaging and user-friendly interfaces to enhance user experiences and drive business objectives. Proven ability to adapt to any environment and strong aptitude for learning quickly. Thrive in taking charge and handling responsibilities with utmost dedication.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Clinical Assistant

United Health Group
01.2024 - Current
  • I assist customers where necessary, in a clinical setting
  • My tasks include handling patient intake, patients files, booking appointments, and any queries or concerns customers may have

Lead Dental Assistant

Brooklyn Comfortable Dental
05.2023 - 01.2024
  • Leading dental assistant with duties including doing four hand chair side assisting
  • Working with various doctors in the house doing procedures such as fillings, post and core crowns, extractions, and implants
  • Also working with the iTero machine and Ceric
  • I did in-house milling for patients my doctor and I were working on together
  • I would oversee training the new hires and helping the temp hygienist be comfortable
  • Working with our Invisalign patients
  • Also had my binder of various numbers and companies for when I had to do inventory or call for maintenance
  • I had logins to our accounts so I can order supplies throughout the office
  • Set up seminars with different companies for the team during our lunch hour
  • When we had free slots in our schedule, I would have teeth whitening appointments to do on our side books
  • Software used in this office is Soft Dent

Lead Dental Assistant

Tribeca Dental Associates
03.2021 - 01.2023
  • Lead dentist assistant for a small Brooklyn practice
  • I did four hand chair side assisting patients and set ups
  • My duties included making sure our main doctor and hygienist were taken care of throughout the day
  • I trained new hires and got them acclimated to how we ran our office
  • Other duties included me doing inventory for the office and making orders for the needed supplies
  • Also do monthly maintenance for all our equipment
  • I took FMS, Intraoral pictures for each patient
  • New or older patients also needed to have iTero scanning done also
  • We did the milling of crowns and on lays in-house with our Ceric machine
  • Used the software of Eagle soft

Dental Assistant

Starrett City Dental
04.2018 - 03.2021
  • My first job as a dental assistant
  • I was trained and taught how to set up procedures including root canals, fillings (composite and amalgam), post and core crowns, and many more
  • One Thursday out of every month our periodontist would come, and I was her assigned assistant
  • I also worked with multiple different general dentists
  • Other duties included setting up and breaking down rooms, sterilizing instruments
  • Taking impressions and working with alginate
  • I take FMS, CT scans and Panoramic scans
  • Helping my doctor adjust patient dentures if needed
  • In my spare time if there was any downtime in the office, I would help the front desk
  • Setting up appointments and checking in patients
  • Learning how to send out patient information to insurances for approvals
  • Used the software of Dentrix

Manager

McDonald's
07.2017 - 04.2018
  • Duties started as being a cashier for the front of the store, drive through window
  • Displaying my leadership skills and hard work, I was promoted to be one of the managers in the store
  • I trained new hires that came into the store
  • Learned the roles and responsibilities of the servers in the kitchen in case we had a day we were short staffed
  • Hosting multiple children's parties that we would service at the facility

Cashier

Charlotte Russe
03.2016 - 04.2017
  • Assist customers in the in-store check-out process
  • My main duties and responsibilities include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment, and giving appropriate change
  • Responsible for counting the contents of the register drawer at the end of each shift and maintaining receipts, records, and withdrawals
  • I was also responsible for checking materials and supplies and reporting when stock was low

Dietary Hostess

WellStar North Fulton Hospital
03.2015 - 03.2016
  • My duties included taking orders for patients (Breakfast, Lunch, Dinner)
  • Setting up the trays of food based on their dietary needs
  • Stocking my station with various food items and drinks
  • I would also take over for my manager on busy days to run the floor and make sure everything stayed in order
  • I want also to have duties to work in the front end and check out the workers in the hospital that came to buy food in the cafe area

Education

High School Diploma -

North Springs Charter High School
05.2015

Skills

  • Microsoft Office
  • Cash Management
  • Schedule Management
  • Business development
  • Documentation review
  • Customer service
  • Sales
  • Cash handling
  • Leadership
  • Communication skills
  • Medical Imaging
  • Office Management

Certification

  • CPR/AED, 06/01/21 to 06/01/23
  • CPR Certification, 06/01/23 to 06/01/25

Timeline

Clinical Assistant

United Health Group
01.2024 - Current

Lead Dental Assistant

Brooklyn Comfortable Dental
05.2023 - 01.2024

Lead Dental Assistant

Tribeca Dental Associates
03.2021 - 01.2023

Dental Assistant

Starrett City Dental
04.2018 - 03.2021

Manager

McDonald's
07.2017 - 04.2018

Cashier

Charlotte Russe
03.2016 - 04.2017

Dietary Hostess

WellStar North Fulton Hospital
03.2015 - 03.2016

High School Diploma -

North Springs Charter High School

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Tiana Ross