Tiana Adams
SR. Park Aide/ Court Liaison / Records Custodian
Fresno,California
Work Preference
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Education
Certified Dental Assistant - Dental Assisting
UEI College
Fresno, CA 04.2012 - 05.2013
GED -
Fresno Bridge Academy
Fresno, CA 02.2016 - 03.2017
Timeline
Sr. Park Aide
California State Parks And Recreation
10.2023 - Current
Seasonal Park Aide
California State Parks And Recreation
03.2018 - 10.2023
GED -
Fresno Bridge Academy
02.2016 - 03.2017
Certified Dental Assistant - Dental Assisting
UEI College
04.2012 - 05.2013
Private Nanny
Tisha Smith
07.2008 - 04.2017
Overview
2
2
years of post-secondary education
17
17
years of professional experience
Work History
Sr. Park Aide
California State Parks And Recreation
10.2023 - Current
- Supported park visitors by providing information on amenities and local attractions.
- Engaged in training sessions to enhance knowledge of park services and visitor engagement strategies.
- Enhanced visitor experience by providing exceptional customer service and maintaining park facilities.
- Supervised cashier team, ensuring efficient operations and customer satisfaction.
- Trained new staff on register procedures and customer service best practices.
- Coordinated cash handling procedures, maintaining accuracy during shifts.
- Analyzed sales data to identify trends, informing promotions and staffing adjustments.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Managed electronic filing systems to ensure accurate data retrieval and compliance with regulations.
- Conducted regular audits of records to maintain integrity and organization of documents.
- Prepared documentation and reports for court hearings, maintaining accuracy and compliance with legal standards.
- Reviewed case files for completeness, identifying discrepancies and recommending resolutions to streamline workflows.
- Ensured accuracy in data entry tasks, minimizing errors in official court records.
Seasonal Park Aide
California State Parks And Recreation
03.2018 - 10.2023
- Assisted park visitors with inquiries and provided information on park amenities and activities.
- Maintained cleanliness of park facilities, ensuring a safe and welcoming environment for guests.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Processed customer transactions accurately using point-of-sale systems.
- Assisted in training new cashiers on register operations and customer interaction protocols.
- Welcomed customers and helped determine their needs.
- Facilitated guest check-ins and provided information on campground amenities and policies.
- Managed campsite reservations and maintained accurate records of occupancy rates.
Private Nanny
Tisha Smith
07.2008 - 04.2017
- Supervised daily activities and development of children, ensuring a safe and nurturing environment.
- Implemented educational activities tailored to children's developmental needs and interests.
- Coordinated schedules for playdates, educational outings, and extracurricular activities to enhance social skills.
- Communicated effectively with parents regarding children's progress, needs, and behavioral observations.
- Fostered strong relationships with children through engaging play, consistent routines, and positive reinforcement strategies.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Skills
Budgeting and finance
Visitor services
Teamwork and collaboration
Attention to detail
Problem-solving abilities
Multitasking Abilities
Reliability
Excellent communication
Relationship building
Worker training
Work ethic and integrity
Cash handling and management
Cash register operation
Accurate record keeping
Data entry
Call center experience
Computer proficiency
Conflict resolution
Complaint handling
Microsoft outlook
Paperwork processing
Microsoft Office Suite
Staff training
Sales transactions
POS system
Cash counting accuracy
Financial documentation
Electronic records management
Records storage
Privacy act
Office management
File management
Office administration
Document verification
Certification
- Certified Dental Assistant
- Licensed Dental X-Rays
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.