Tiana Thorum

Checking customer IDs and ensuring responsible alcohol consumption. Preparing a variety of alcoholic or non-alcoholic beverages for bar and patrons. Make beverage recommendations based on patrons likes and preferences. Using the liquor clickers correctly so that alcohol sales will reflect accurately. Report liquor mis-clicks and spills. Entering food and drink orders into POS Toast. Buss and clean tables. Handle cash and ensure till is balanced. Restock liquor, beer, and supplies at the end of shift. Cut fruit. Wash drinkware. Replace empty kegs. Maintain bar cleanliness to meet safety and health regulations. Serve and run food. Remain aware of surroundings and sections to provide fast and accurate service. Manage tables on multiple floors. Keep a personable and pleasant attitude to ensure patron satisfaction.

Greeted guests in a timely manner. Managed 4-8 table sections. Took food and drink orders. Ensured order accuracy. Entered orders into POS Focus. Ran food and drinks. Helped with beer/cider recommendations. Made sure guests were satisfied with their food and drinks. Took payments. Stocked server and drink stations. Cut lemons, limes and desserts. Stocked/cleaned Expo. Pre bussed. Swept and made sure all tables were clean. Swept and mopped front of house when opening. Swept and scrubbed back of house when closing. Kept up on running side work. Folded pizza boxes. Put chairs up and down when closing and opening. Turned in checkout to manager at end of shift.

Greeted guests in a timely manner. Took food and drink orders. Entered orders into POS. Stocked and refilled salad
station. Stocked supplies at server stations. Baked bread sticks. Dressed desserts. Ran heavy trays of food. Made frequent
rounds to assure food and drinks were refilled. Pre bussed. Rolled silverware. Turned in checkout to manager at end of
shift.

Greeted guests in a timely manner. Took food and drink orders. Entered orders into the POS. Made sure bartenders
received drink tickets. Ran food. Pre bussed. Took payments. Stocked sauces and supplies in the back. Cleaned tables,
chairs, and condiments. Swept the floor in the front and cleaned bathrooms when closing. Rolled silverware. Put up chairs.

Contractor for USAA P&C insurance. Actively listened to clients needs and addressed any concerns. Explained and made suggestions for appropriate coverage. Wrote and amended P&C insurance policies. Discussed billing and took payments for clients. Kept up to date on insurance laws and regulations for all 50 states in the US. Mentored and assisted new insurance agents at the Utah branch. Traveled to different states to help train new agents and to launch new USAA P&C insurance branches.