Tiana Torres

• Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Provided mobility assistance such as walking and regular exercising.
• Completed entries in log books, journals and care plans to accurately document and report patient progress.

• Enhanced picking efficiency by implementing an organized system for locating and retrieving items.
• Maintained a clean and safe work environment, adhering to safety protocols and reducing workplace accidents.
• Assisted in inventory management by keeping accurate records of stock levels and reporting discrepancies promptly.

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• FILLING AND PRINTING BIRTH CERTIFICATES
• Kept reception area clean and neat to give visitors positive first impression.
• Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.

• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Processed product returns and assisted customers with other selections.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Prepared large cash deposits with zero discrepancies.

• Improved overall class participation by implementing group activities and project-based learning.
• Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
• Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
• Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.