Tiana Torres
Moorpark,CA
Summary
Accomplished medical office administrator with a proven track record in enhancing patient care and satisfaction. Expertise in multi-tasking and problem-solving has led to significant improvements in service delivery. Demonstrates strong interpersonal skills to effectively address patient concerns while maintaining an organized scheduling system. Committed to fostering positive outcomes through exceptional customer service and emotional support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Atria Senior Living
Thousand Oaks, CA
03.2025 - Current
- Build strong and trusting rapport with clients and loved ones.
- Help clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Assist clients with daily living activities such as bathing, dressing, and grooming.
- Encourage independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Maintain clean and well-organized environment for client happiness and safety.
- Monitor health and well-being of clients and reported significant health changes.
- Help clients get in and out of beds and wheelchairs.
- Encourag residents to participate in activities of daily living to enhance personal dignity.
- Ensure smooth operations through effective coverage of shift gaps.
Homeless Shelter Food Volunteer
Harbor House
Thousand Oaks, CA
01.2023 - 12.2023
- Coordinated timelines for food donations through website.
- Managed the shopping, packing, and distribution of 40 lunches each week.
Education
Medical Assistant Certificate of Completion - Front & Back Office Medical Assistant
Conejo Valley Adult School
Thousand Oaks01-2025
High School Diploma -
Moorpark High School
Moorpark, CA06-2024
Skills
- Schedule organization
- Basic medical terminology
- Dispensing medications
- Medical office administration
- Inpatient records coding
- Patient care assistance
- Meal preparation
- Personal hygiene assistance
- Social interaction
- Incontinence care
- Emotional support
- Insurance verification
- Email management
- Equipment sterilization
- Inventory management
- Laundry management
- Use of Cleaning Tools
- Time management
- Multi-tasking
- Cleaning Safety Standards
- Problem-solving abilities
Affiliations
- I am a well-rounded person who has done a lot of different things. I am good at a lot of things and can do many different tasks. I am a well-rounded candidate who can do a lot of different jobs including working with the elderly while maintaining a professional attitude.
Accomplishments
- Multiple Honor Role Recipient at Moorpark High School
Certification
- Medical Assistance Certificate of Completion from the Conejo Valley Adult Edcucation, Thousdand Oaks, January 2025
References
References available upon request.
Timeline
Atria Senior Living
03.2025 - Current
Homeless Shelter Food Volunteer
Harbor House
01.2023 - 12.2023
Medical Assistant Certificate of Completion - Front & Back Office Medical Assistant
Conejo Valley Adult School
High School Diploma -
Moorpark High School
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