Tiana White
Selden
Overview
10
10
years of professional experience
Work History
Claims Representative
GEICO
01.2022 - 11.2023
- Processed and evaluated insurance claims in accordance with company policies and procedures.
- Assisted in investigating claim details, including gathering evidence, interviewing witnesses, and assessing damages.
- Maintained accurate and detailed claim files and documentation.
- Provided timely updates to policyholders on the status of their claims and addressed any questions or concerns.
- Ensured compliance with company policies, industry regulations, and legal requirements throughout the claims process.
Police Administrative Aide
New York Police Department
05.2017 - 08.2022
- Answering regular and emergency phone calls and redirecting to the concerned officer
- Maintaining records of every incoming call with details of caller and calling number
- Handling the necessary paperwork related to routine complaints
- Typing, printing and photocopying warrants and other documents
- Gathering the necessary information about suspects and running background checks for previous history and involvement in any anti-social activity, Formed strong and reliable contacts with local law enforcement and various retailers
Retail Security/Loss Prevention Associate
Metro One Loss Prevention Services Group
04.2014 - 01.2016
- Consulted with store managers on bases to perform loss investigations.
- Reduced inventory shrinkage by consistently monitoring store premises and conducting thorough merchandise audits.
- Enhanced store safety for employees and customers by identifying potential hazards and addressing them promptly.
- Assisted in the successful recovery of stolen merchandise through prompt identification, reporting, and intervention during theft attempts.
Security Guard
Madison Security Group Inc
01.2014 - 04.2014
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
Associate of Applied Science - Criminal Justice
Eastern Gateway Community College
Steubenville, OH06.2022
High School Diploma -
Brooklyn Democracy Academy
Brooklyn, NY06.2011
Timeline
Claims Representative
GEICO
01.2022 - 11.2023
Police Administrative Aide
New York Police Department
05.2017 - 08.2022
Retail Security/Loss Prevention Associate
Metro One Loss Prevention Services Group
04.2014 - 01.2016
Security Guard
Madison Security Group Inc
01.2014 - 04.2014
Associate of Applied Science - Criminal Justice
Eastern Gateway Community College
High School Diploma -
Brooklyn Democracy Academy
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