Experienced with therapeutic behavioral support, focusing on client-centered care and behavior modification. Utilizes evidence-based practices to address and manage challenging behaviors, enhancing clients' coping skills and emotional well-being. Strong understanding of therapeutic principles and effective communication strategies.
Overview
10
10
years of professional experience
Work History
Therapeutic Behavioral Specialist Program Lead
Casa Pacifica
12.2021 - Current
Company Overview: Community-Based
As a Therapeutic Behavioral Specialist Program Lead, I provide leadership, supervision, and direct support within the Therapeutic Behavioral Services (TBS) program
My role focuses on enhancing the effectiveness of interventions, ensuring high-quality service delivery, and supporting both clients and staff in achieving successful outcomes
Provide regular observation, feedback, coaching, and training to staff under my supervision
Conduct weekly individual supervision and consultation meetings with each staff member
Train new TBS specialists on program protocols, procedures, and best practices
Maintain an active caseload of 3–8 clients, delivering tailored one-to-one therapeutic behavioral interventions
Implement interventions including, but not limited to: social skills training, anger management, anxiety reduction, communication skills, and emotional regulation
Participate as an integral member of each child’s treatment team, collaborating closely with clinicians, caregivers, educators, and support personnel
Assist in teaching parents, caregivers, teachers, and treatment team members the necessary strategies and skills to support the client’s goals and facilitate a successful transition out of services
Ensure timely and accurate documentation of all client interactions, maintaining organized progress notes and case files
Communicate regularly with the TBS Clinical Supervisor, parents, and treatment team members regarding client progress and any necessary modifications to treatment plans
Meet a minimum monthly billing expectation of 3,600 minutes, contributing to an annual goal of 60,000 minutes
Attend and participate in ongoing staff training programs, as well as external training events and conferences
Uphold confidentiality, clinical boundaries, and HIPAA regulations in all professional matters concerning clients, personnel, and operations
Facilitate collaborative decision-making among treatment team members to ensure comprehensive, client-focused care
Community-Based
Residential Supervisor
Newport Healthcare
02.2021 - 12.2021
Observes and provide regular feedback, coaching, and training to each CC under their supervision
Conducts weekly individual supervision with each CC under their supervision
Conduct monthly staff meetings to discuss operational progress and provide training to enhance staff development
Holds front line staff accountable for completing daily tasks
Supports CCS on the floor with escalations or other situations as needed
Audits all operational checklists daily
Attends weekly Treatment Team Meetings and shares the weekly action plans and information pertaining to clients with the staff
Acts as direct point of contact for parents regarding programming question, concerns, and updates
This includes the initial call to families and providing nightly email updates during the client’s first 72 hours
Oversees and assist in facilitating family days alongside clinical and coordination
Takes initiative to provide crisis management/interventions and milieu support for both client and staff needs
Facilitates weekly groups and community meetings clients and confronts any concerns
Works with Residential Manager and Director on weekly program schedule
Managed daily operations of the residential facility to ensure a safe, clean, and comfortable living environment for residents.
Observed strict safety guidelines and regularly inspected bedrooms and common areas for any issues that posed danger to residents and staff members.
Streamlined administrative processes by instituting efficient recordkeeping systems and protocols for improved organization and accessibility.
Therapeutic Behavioral Specialist/Field Trainer
Casa Pacifica
05.2018 - 02.2021
Company Overview: Community Based
Participates in the implementation of one-to-one therapeutic behavioral interventions for children as needed at home, school, or other community-based settings in accordance with the TBS Treatment Plan
Interventions included but are not limited to: social skills training, anger management, anxiety reduction, communication skills, feeling identification, etc
Participates as a member of the child's treatment team and works closely with all treatment team members regarding matters pertaining to all one-to-one therapeutic behavioral interventions as outlined in TBS Treatment Plan
Provides immediate behavioral reinforcements (praise, feedback, & token economy), time-structuring activities, inappropriate response prevention, positive reinforcement, appropriate time out strategies, and/or cognitive behavioral approaches to community-based children as part of the one-to-one interventions
Assists in teaching the parent, caregivers, teacher, treatment team members and other significant support persons in the client’s life the strategies and skills in order to help the client meet their goals and be successful in the fade out process
Maintains an active client caseload of 3-8 clients
Meets a minimum monthly billing expectation of 5000 minutes or the annual goal of 60,000 minutes
Maintains organized progress notes for each client contact
Keeps TBS Clinical Supervisor, TBS Program Lead, parents, treatment team members, and all necessary others apprised of day-to-day progress of child
Facilitates decisions that are collaborative and include all treatment team members
Trains new TBS specialist on protocols and procedures of the TBS program
Attends and participates in appropriate staff training programs; attends outside training events and conferences as requested
Maintains confidentiality, clinical boundaries, and HIPPA regulations in all matters within the organization with respect to personnel, operations, and children
Community Based
Assistant Supervisor
Casa Pacifica Residential Treatment Center
12.2015 - 05.2018
Fulfilled all roles as a Youth Development Specialist as seen below in addition to the following:
Use crisis intervention and skill building by modeling motivational interviewing and de-escalation tactics in the moment with clients
Coordinate with social workers, families, the care coordinator, education liaison, various schools, mental health providers, campus health clinic, and court appointed special advocates ensuring all needs are met accordingly for each individual youth.
Conduct interviews and assist supervisor in the hiring process
Responsible for all files, logs, and physical portions of the cottage follow policy/procedure and Community Care Licensing standards
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
Submitted documentation and reports to upper management.
Worked with management team to implement proper division of responsibilities.
Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
Youth Development Specialist PM Lead
Casa Pacifica
01.2015 - 12.2015
Provided specialized behavior approaches, crisis intervention, support, and care to youth ages 0-5 years old
Oversee and support youth as it relates to their stage of development (changing diapers, bathing, mealtimes, off-campus outings)
Assist staff in running a sanitary and healthy shelter for youth
Encouraged and taught problem-solving methods, daily structure, social skills, and basic life skills through reimbursement strategies
Facilitated activities that supported growth in youth’s cognitive, social, and emotional, speech and language, fine motor, and gross motor skill development
Facilitated group activities for enhancing teamwork and social skills.
Education
Bachelor of Social Work -
Grand Canyon University
Phoenix, AZ
07-2026
Skills
Crisis intervention
Trauma-informed care
Conflict resolution
Client rapport building
Client-centered approach
Interpersonal skills
Timeline
Therapeutic Behavioral Specialist Program Lead
Casa Pacifica
12.2021 - Current
Residential Supervisor
Newport Healthcare
02.2021 - 12.2021
Therapeutic Behavioral Specialist/Field Trainer
Casa Pacifica
05.2018 - 02.2021
Assistant Supervisor
Casa Pacifica Residential Treatment Center
12.2015 - 05.2018
Youth Development Specialist PM Lead
Casa Pacifica
01.2015 - 12.2015
Bachelor of Social Work -
Grand Canyon University
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