Tiani Toledo
Hilo
Summary
Dynamic healthcare professional with extensive experience at Hilo Benioff Medical Center, excelling in 12-lead EKG monitoring and vital signs assessment. Proven ability to enhance patient care through effective communication and collaboration, ensuring safety and efficiency in high-pressure environments. Committed to delivering exceptional service and improving operational workflows.
Healthcare professional with robust background in emergency medical services, prepared to bring value to dynamic medical team. Proven ability to perform under pressure, ensuring high-quality patient care. Known for strong collaboration and adaptability, along with expertise in patient assessment and emergency interventions.
Experienced with emergency medical procedures and patient care. Utilizes advanced skills in quick decision-making and effective communication to support critical operations. Knowledge of emergency protocols and team collaboration to ensure optimal patient outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
Hilo Benioff Medical Center
07.2018 - Current
- Administered patient care, including vital signs monitoring and EKG assistance.
- Collaborated with medical staff to ensure efficient patient flow in high-pressure environments.
- Prepared and maintained sterile equipment for various emergency procedures.
- Assisted in the implementation of safety protocols to enhance patient safety and care standards.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
Health Unit Clerk
Hilo Benioff Medical Center
07.2015 - 07.2018
- Managed patient records using electronic health record (EHR) systems to ensure data integrity and accessibility.
- Coordinated communication between medical staff and patients, enhancing service delivery and patient satisfaction.
- Processed admissions, discharges, and transfers efficiently to maintain smooth operational flow within the unit.
- Enhanced communication between healthcare professionals by promptly relaying messages and scheduling appointments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
Insurance Specialist
AllState
01.2012 - 07.2015
- Analyzed claims to ensure compliance with underwriting guidelines and company policies.
- Managed customer inquiries and resolved issues efficiently, enhancing client satisfaction.
- Processed insurance applications and renewals, maintaining accuracy throughout documentation.
- Collaborated with cross-functional teams to streamline workflows and improve service delivery.
Education
Associate of Arts - Liberal Arts And Sciences
Hawaii Community College
Hilo, HI12-2023
High School Diploma -
Kamehameha Hawaii Campus
Keaau, HI05-2006
Skills
- 12-lead EKG monitoring
- CPR
- Vital signs monitoring
- Splinting techniques
- Basic patient care
- Wound care
Certification
- CNA - Certified Nursing Assistant
Timeline
Emergency Room Technician
Hilo Benioff Medical Center
07.2018 - Current
Health Unit Clerk
Hilo Benioff Medical Center
07.2015 - 07.2018
Insurance Specialist
AllState
01.2012 - 07.2015
Associate of Arts - Liberal Arts And Sciences
Hawaii Community College
High School Diploma -
Kamehameha Hawaii Campus