Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Tianna Bradberry

General Manager/Field Trainer
Lawrenceville,GA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

General Manager /Field Training Specialist

CubeSmart
Duluth, GA
04.2019 - Current
  • Managed all aspects of facility operations organization, maintenance, and purchasing functions.
  • Assisted in the management and upkeep of 6 facilities in the Metro-Atlanta area
  • Sustained conversion rate of 50% (reservations to rentals) to maintain an average occupancy rate of 95%
  • Led projects to generate further revenue for the company
  • Maintained working relationships with 400 long term clients
  • Documented customer accounts regarding conversations, concerns, and delinquency as well as the progress of teammate training.
  • Assisted in the ongoing training and coaching of new and current teammates as the organization continues to grow and evolve.
  • Created and coded multiple excel and word templates including templates to improve scheduling for staffing purposes, scheduling of current and future disposal sales congruent to Georgia state laws, and other documents to streamline the disposal sale process.

Restaurant Manager

La Madeleine
Buford, United States
06.2016 - 04.2019
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Carefully interviewed, selected, trained and supervised staff.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Reconciled cash and credit card transactions to maintain accurate records.

Education

Bachelor of Science - Business Management

Johnson & Wales University - Charlotte
Charlotte, NC
08.2015 - 05.2018

Associate of Applied Science - Culinary Arts

Johnson & Wales University - Charlotte
Charlotte, NC
08.2015 - 05.2017

Skills

    Public speaking

Software

Microsoft 365

Windows

Hive

Nexus

Timeline

General Manager /Field Training Specialist

CubeSmart
04.2019 - Current

Restaurant Manager

La Madeleine
06.2016 - 04.2019

Bachelor of Science - Business Management

Johnson & Wales University - Charlotte
08.2015 - 05.2018

Associate of Applied Science - Culinary Arts

Johnson & Wales University - Charlotte
08.2015 - 05.2017
Tianna BradberryGeneral Manager/Field Trainer