Microsoft 365
Tianna Bradberry
General Manager/Field Trainer
Lawrenceville,GA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
General Manager /Field Training Specialist
CubeSmart
Duluth, GA
04.2019 - Current
- Managed all aspects of facility operations organization, maintenance, and purchasing functions.
- Assisted in the management and upkeep of 6 facilities in the Metro-Atlanta area
- Sustained conversion rate of 50% (reservations to rentals) to maintain an average occupancy rate of 95%
- Led projects to generate further revenue for the company
- Maintained working relationships with 400 long term clients
- Documented customer accounts regarding conversations, concerns, and delinquency as well as the progress of teammate training.
- Assisted in the ongoing training and coaching of new and current teammates as the organization continues to grow and evolve.
- Created and coded multiple excel and word templates including templates to improve scheduling for staffing purposes, scheduling of current and future disposal sales congruent to Georgia state laws, and other documents to streamline the disposal sale process.
Restaurant Manager
La Madeleine
Buford, United States
06.2016 - 04.2019
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Carefully interviewed, selected, trained and supervised staff.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
Bachelor of Science - Business Management
Johnson & Wales University - Charlotte
Charlotte, NC 08.2015 - 05.2018
Associate of Applied Science - Culinary Arts
Johnson & Wales University - Charlotte
Charlotte, NC 08.2015 - 05.2017
Skills
Public speaking
Employee training
Teamwork and Collaboration
Project Management
Business administration
Budgeting
Financial Management
Negotiation
Software
Windows
Hive
Nexus
Timeline
General Manager /Field Training Specialist
CubeSmart
04.2019 - Current
Restaurant Manager
La Madeleine
06.2016 - 04.2019
Bachelor of Science - Business Management
Johnson & Wales University - Charlotte
08.2015 - 05.2018
Associate of Applied Science - Culinary Arts
Johnson & Wales University - Charlotte
08.2015 - 05.2017