Tianna Davis
Allendale,MI
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Grand Valley State University
05.2023 - Current
- Job duty consists of answering calls, helping with projects for upcoming events, and preparing meetings with coffee and tea.
Manager, Customer Service
BIGGBY COFFEE
01.2023 - 05.2023
- As manager, I made schedules, trained new workers, put up promotional signs, take revenue to the bank, and ordered and received shipments.
Barista/Shift Supervisor
BIGGBY COFFEE
06.2022 - 01.2023
- My duties consisted of taking orders, providing positive experiences, leading shifts, and giving excellent coffee in a timely fashion.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
Student Assistant
Grand Valley State University
09.2021 - 05.2022
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Maintained accurate inventory of office supplies, ensuring availability of necessary materials for daily operations.
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
Education
Political Science -
Grand Valley State University
Allendale, MI04.2025
Skills
- Customer service
- Food service
- Time management
- Telephone Etiquette
- Communication skills
- Computer literacy
- Leadership
- Microsoft word
- Microsoft excel
- Mail Sorting
Awards
- 'I am Grand Valley' awardee
- 'Gayle R. Davis' awardee
Certification
ServSafe
Timeline
Front Desk Receptionist
Grand Valley State University
05.2023 - Current
Manager, Customer Service
BIGGBY COFFEE
01.2023 - 05.2023
Barista/Shift Supervisor
BIGGBY COFFEE
06.2022 - 01.2023
Student Assistant
Grand Valley State University
09.2021 - 05.2022
Political Science -
Grand Valley State University