Tianna Ellington
Salt Lake City,UT
Summary
Medical Sales Associate
Experienced leveraging clinical skills to enhance communication and engagement with healthcare professionals. Developed effective sales strategies tailored to specific workflows. Committed to contributing to impactful medical device solutions,delivering meaningful contributions to patient care and industry advancement.
Overview
8
8
years of professional experience
Work History
EKG Technician/Heart Monitor Technician
Intermountain Healthcare
Murray, Utah
03.2025 - Current
- Monitored EKG readings for patients in critical care settings across the medical center.
- Prepare and perform 12-lead EKGs; place cardiac Holter monitors on patients.
- Performed over 100 accurate and timely tests for our emergency and trauma patients in a fast-paced environment.
- Assisted medical staff during stress tests by preparing patients and monitoring conditions.
- Kept accurate records of procedures and communicated effectively with physicians, nurses, and other healthcare staff.
Marketing Manager
Revolution Solar
Draper, UT
08.2022 - 07.2024
- Led a team of ten customer service representatives, achieving high customer satisfaction ratings.
- Developed and implemented two training programs, enhancing service delivery and efficiency.
- Handled customer complaints and escalations, effectively maintaining professionalism in challenging situations.
- Monitored over 1,000 outbound calls a day.
Retail Manager
Eastside Hype
Salt Lake City, UT
07.2021 - 06.2022
- Developed and executed strategies to surpass minor sales targets, resulting in a 20% increase in weekly sales.
- Managed inventory of over 500 items, ensuring availability of popular and seasonal products.
- Ensured customers received excellent service, handling any issues or complaints that arose to create a positive shopping experience.
- Led 12 employees in training, scheduling, and performance evaluation to enhance motivation and confidence in upselling products.
ADT Security
Sales representative
Sandy, UT
09.2020 - 07.2021
- Exceeded targets within my first 90 days, selling ADT products and services to meet a monthly quota.
- Sold an average of 3 products per call.
- Delivered professional handling of customer inquiries and complaints, resulting in a 15% increase in customer satisfaction ratings.
- Managed inbound calls with existing customers to understand their security needs and offer suitable ADT products and services.
Business Development Representative
Merlin Jobs
Sandy, UT
11.2018 - 12.2019
- Prospected potential customers through cold calls, emails, and networking to identify new business opportunities.
- Assessed customer needs to determine alignment with company's products and services, facilitating tailored solutions.
- Maintained relationships with 22 Papa John's locations, identifying hiring needs and providing strategic support to address them.
- Enhanced lead generation by 20%.
Education
Medical Device Sales College
Atlanta, GA11-2026
EKG Technician -
MedCerts
Livonia, MI09-2024
High School Diploma -
San Leandro High School
San Leandro, CA06-2018
Skills
- Recognize cardiac rhythms, arrhythmias, and artifacts with appropriate responses and reporting to physicians
- Cardiac monitoring
- Diagnostic Cardiac Testing
- Patient care management
- Patient communication
- Problem-Solving
- Attention to Detail
- Customer Service
- Team Management
- Self-management
- Maintain solution-oriented conversations, manage conflict, and build self-confidence
Timeline
EKG Technician/Heart Monitor Technician
Intermountain Healthcare
03.2025 - Current
Marketing Manager
Revolution Solar
08.2022 - 07.2024
Retail Manager
Eastside Hype
07.2021 - 06.2022
ADT Security
Sales representative
09.2020 - 07.2021
Business Development Representative
Merlin Jobs
11.2018 - 12.2019
Medical Device Sales College
EKG Technician -
MedCerts
High School Diploma -
San Leandro High School