Tianna Jordan
Tallahassee,FL
Summary
Dedicated Unit Secretary with a strong focus on customer service and conflict resolution. Expertise in managing patient records and facilitating smooth admissions and discharges contributes to a streamlined healthcare environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Unit Secretary
Carol Slinger
Miami, Florida
08.2024 - 08.2025
- Answered phone calls and routed inquiries to appropriate personnel or departments.
- Maintained orderly front desk area to enhance visitor experience.
- Managed patient records, ensuring accurate documentation in electronic systems.
- Assisted patients and families by providing necessary support and information.
- Facilitated patient movement in and out of the system during admissions and discharges.
- Tracked and organized patient belongings, ensuring secure handling of valuables.
- Supported administrative staff with clerical duties and data entry tasks.
- Assisted in maintaining inventory of office supplies and medical materials.
Education
High School Diploma -
Charles W. Flanagan
Pembroke Pines, FL06-2024
pre nursing
Louisiana State University
Baton Rouge, LASkills
- Customer service
- Conflict resolution
- Effective communication
- Attention to detail
- Process improvement
- Telephone reception
- Personal Trainer
Certification
- Certified in Power Point
Timeline
Unit Secretary
Carol Slinger
08.2024 - 08.2025
High School Diploma -
Charles W. Flanagan
pre nursing
Louisiana State University