Tianna L. John
Brooklyn,NY
Summary
Highly-motivated healthcare leader with over a decade of experience in health administration, with a focus in operational management and strategic planning. Strong knowledge in developing and implementing initiatives that enhance operational systems and align with organizational missions while maintaining efficiency and ensuring compliance with CMS, DOH, TJC, ACGME, and other regulatory bodies and labor unions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Network Director - Graduate Medical Education
MediSys Health Network
06.2021 - Current
- Oversee the management of Graduate Medical Education including personnel, operational, and financial management.
- Analyze performance metrics, allowing data-informed decisions for operational enhancements.
- Collaborate with multiple stakeholders to develop and execute operational objectives, and policies and procedures ensuring compliance with local, state, and federal agencies including governing bodies.
- Foster partnerships with external stakeholders to optimize educational and clinical resources.
- Provide quarterly analysis on the financial and operational support of Graduate Medical Education to senior leadership allowing for informed decision-making.
- Proactively identify potential risks and collaborate in implementing mitigation strategies to minimize negative impacts on operations.
- Implemented regular longitudinal small group development sessions for program leaders to meet identified needs.
- Enforces and assists in the interpretation/education of Policies and Procedures, including employee/labor relations, disciplinary action, grievance procedures and other personnel-related issues for staff.
- Coordinates recruitment, promotion and retention activities for all staff (including fellows, residents, and all non-clinical staff within GME). Actively participates in selection, productivity, training, performance management and development.
- Ensure staff is appropriate trained to use required systems (i.e. EPIC, timekeeping, and other systems).
Residency/Fellowship Administrator
New York Presbyterian Brooklyn Methodist Hospital
08.2016 - 06.2021
- Managed the program operations of an Emergency Medicine Residency Program of 39 residents & 7 fellows in collaboration with program leadership ensuring compliance with all regulatory requirements.
- Aided in reviewing, assessing, implementing and enforcing program-specific policies as required by the ACGME and other accrediting bodies to support compliance.
- Managed program letters of agreement with participating institutions/training sites.
- Coordinated and executed credentialing/onboarding, program evaluation, accreditation site visits, self-studies and special events.
- Coordinated bi-monthly institutional program coordinator meetings aiding in the administration of training programs.
- Identified opportunities to improve efficiency and develop solutions to improve workflow and optimize resources.
Residency/Fellowship Program Coordinator
NYU Langone–Hospital for Joint Diseases
01.2013 - 08.2016
- Managed program operations of an Orthopedic Surgery residency and fellowship program, including 64 residents and 18 fellows.
- Coordinated and executed recruitment/selection process, credentialing/onboarding/visa procurement, maintenance of data, program evaluation, and special events.
- Ensured compliance with institutional policies and appropriate oversight of regulatory agency requirements.
- Assisted in coordinating accreditation activities including ACGME Site Visits, Self-Studies, Internal Reviews, and annual program reviews.
- Prepared and distributed faculty and resident on-call coverage, work hours and vacation schedules.
- Acted as liaison with external organizations.
Education
Master of Public Health - Public Health
SUNY Downstate Medical Center
Brooklyn, NY06.2020
Master of Health Administration - Health Administration
Hofstra University
Hempstead, NY05.2014
Skills
- Operations Management
- Strategic Planning
- Fiscal Management
- Staff Development
- Relationship Building
Accomplishments
- Identified and aided in improving cost-saving initiatives, including streamlining internal audit procedures impacting federal reimbursement.
- Key contributor to streamlining and managing a $1.6 million operating budget ensuring appropriate fiscal oversight. Established process allowing for improved expense forecasting and oversight criteria.
- Demonstrated success in leading and managing complex projects, with a strong focus on achieving measurable outcomes.
- Demonstrates comprehensive understanding of organizational metrics, goals and performance measures to direct and implement quality and performance improvement efforts.
- Develop high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Affiliations
American Public Health Association
Healthcare Leaders of New York
Certification
- Training Administrators Graduate Medical Education (TAGME) - 2021-06
- Notary Public – State of New York - Commission expires 2028-06
Timeline
Network Director - Graduate Medical Education
MediSys Health Network
06.2021 - Current
Residency/Fellowship Administrator
New York Presbyterian Brooklyn Methodist Hospital
08.2016 - 06.2021
Residency/Fellowship Program Coordinator
NYU Langone–Hospital for Joint Diseases
01.2013 - 08.2016
Master of Health Administration - Health Administration
Hofstra University
Master of Public Health - Public Health
SUNY Downstate Medical Center