As a National Certified Phlebotomist, I have gained confidence in knowing how to perform precise venipuncture and capillary punctures. Exceptional knowledge in sample preparation, storage procedures, and always guaranteeing accurate documentation. Also trained in quality assurance, medical terminology, blood collection, and data entry. Assuring an environment where all patients' anxieties are at ease before any procedure with a gentle touch and excellent patient-relation skills.
Collecting information such as patient details, medical history, billing,
and insurance information, etc. As well as collecting specimens from patients and processing each specimen while preparing for courier to pick up for final resulting of specimens. Also Preparing patient admission and discharge documentation. Entering information into databases and maintaining accurate records. Relaying information to relevant staff members. Informing patients and their caregivers of hospital procedures, policies, and protocols.
Providing patients with billing and payment information.
Dealing with patient questions, concerns, and issues.
Performing general administrative tasks.