Summary
Overview
Work History
Education
Skills
Certification
Timeline
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TiAnna Moorer

Cantonment

Summary

  • Resourceful Crew Member Manager known for high productivity and efficient task completion. Specializing in team leadership, operational management, and customer service excellence. Excel in communication, adaptability, and problem-solving to enhance team performance and customer satisfaction. Prioritize seamless operations and a positive work environment through effective management skills.
  • Professional with a winning attitude and desire to deliver an exceptional dining experience.. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member/Manager

Zaxby's Chicken Fingers & Buffalo Wings
Pensacola
12.2022 - Current
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Managed employee records such as attendance logs, vacation requests, and shift changes.
  • Reconciled daily transactions, balanced cash registers, and deposited the restaurant's earnings at the bank.
  • Consistently maintained high cleanliness levels, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Conducted regular meetings with the entire staff to discuss goals, objectives, and upcoming events or promotions.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges, and pantries.
  • Maintained an organized work environment by delegating tasks to appropriate team members.
  • Inspected restrooms and dining, and serving areas to foster cleanliness and proper setup.
  • Established daily, weekly, and monthly goals for crew members based on past performance metrics.

Instacart Shopper

Instacart
Cantonment
06.2022 - 01.2023
  • Processed payments accurately and efficiently.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Sorted merchandise according to type and size for easy retrieval during order fulfillment.

Server/Restaurant Hostess

Mellow Mushroom Pizza Bakers
Pensacola
07.2020 - 05.2022
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Followed health safety guidelines when preparing and serving food products.

Education

Bachelor of Science - Social Work

The University of West Florida
Pensacola, FL
05-2026

Associate of Arts - General Studies

Pensacola State College
Pensacola, FL
12-2023

Skills

  • Serve customers
  • Performance improvement
  • Scheduling coordination
  • Crew leadership
  • Restaurant operations
  • Employee development
  • Professionalism
  • Front of house management
  • Reliable and responsible
  • Worker training
  • Conflict resolution
  • Active listening
  • Effective communication
  • Data entry
  • Critical thinking
  • POS systems and ordering platforms
  • Customer retention strategies

Certification

  • Community Health Worker Core Competency Training ( awarded March 7,2024)

Timeline

Crew Member/Manager

Zaxby's Chicken Fingers & Buffalo Wings
12.2022 - Current

Instacart Shopper

Instacart
06.2022 - 01.2023

Server/Restaurant Hostess

Mellow Mushroom Pizza Bakers
07.2020 - 05.2022

Bachelor of Science - Social Work

The University of West Florida

Associate of Arts - General Studies

Pensacola State College

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TiAnna Moorer