Overview
Work History
Education
Skills
Timeline
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Tianna Peluso

Hoboken,NJ

Overview

6
6
years of professional experience

Work History

Executive Assistant to the Chief Operating Officer

Waytodough Inc.
12.2017 - Current
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Managed and served as direct point of contact for all company accounts consisting of 150+ Dunkin' Donuts retail stores.
  • Handled confidential and sensitive information with discretion and tact.
  • Screened high volume of calls and emails and responded accordingly to support executive correspondence.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Handled all account relations including resolving customer service issues or complaints in a timely manner.
  • Coordinated all travel arrangements including transportation, accommodations, and reservations.
  • Ensured all invoices were paid and received in a timely manner.
  • Handled logistics, catering, agendas and event planning for meetings, product launches conferences, company parties, etc.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Created and managed office systems to efficiently organize documentation.
  • Updated and maintained confidential databases and records.
  • Took notes and dictation at meetings.
  • Updated spreadsheets and created presentations to support executives.
  • Facilitated training and onboarding for incoming office staff.

Senior Associate

The Jill Biggs Group - Coldwell Banker Realty
07.2022 - Current
  • 1 of 4 agents chosen to speak on a real estate panel hosted by Tom Ferry at a state-wide conference.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Developed and maintained relationships with clients through networking, open houses and cold calling.
  • Prepared and presented contracts and other legal documents to clients.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.

Realtor Sales Associate

Keller Williams City Life Realty
03.2021 - 07.2022

Education

Bachelor of Arts - Communication And Public Relations

University of Delaware
Newark, DE
05.2019

Skills

  • Client Relations and Customer Service
  • Travel and Event Coordination
  • Strong Problem Solver
  • Logistics and Schedule/Calendar Management
  • Self Starter
  • Conflict Management
  • Social Media Knowledge
  • Project Management
  • Contract Negotiations
  • Administration Management
  • Business Correspondence

Timeline

Senior Associate

The Jill Biggs Group - Coldwell Banker Realty
07.2022 - Current

Realtor Sales Associate

Keller Williams City Life Realty
03.2021 - 07.2022

Executive Assistant to the Chief Operating Officer

Waytodough Inc.
12.2017 - Current

Bachelor of Arts - Communication And Public Relations

University of Delaware

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Tianna Peluso