Tianna Peluso
Hoboken,NJ
Overview
6
6
years of professional experience
Work History
Executive Assistant to the Chief Operating Officer
Waytodough Inc.
12.2017 - Current
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Managed and served as direct point of contact for all company accounts consisting of 150+ Dunkin' Donuts retail stores.
- Handled confidential and sensitive information with discretion and tact.
- Screened high volume of calls and emails and responded accordingly to support executive correspondence.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Handled all account relations including resolving customer service issues or complaints in a timely manner.
- Coordinated all travel arrangements including transportation, accommodations, and reservations.
- Ensured all invoices were paid and received in a timely manner.
- Handled logistics, catering, agendas and event planning for meetings, product launches conferences, company parties, etc.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Created and managed office systems to efficiently organize documentation.
- Updated and maintained confidential databases and records.
- Took notes and dictation at meetings.
- Updated spreadsheets and created presentations to support executives.
- Facilitated training and onboarding for incoming office staff.
Senior Associate
The Jill Biggs Group - Coldwell Banker Realty
07.2022 - Current
- 1 of 4 agents chosen to speak on a real estate panel hosted by Tom Ferry at a state-wide conference.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Developed and maintained relationships with clients through networking, open houses and cold calling.
- Prepared and presented contracts and other legal documents to clients.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
Realtor Sales Associate
Keller Williams City Life Realty
03.2021 - 07.2022
Education
Bachelor of Arts - Communication And Public Relations
University of Delaware
Newark, DE05.2019
Skills
- Client Relations and Customer Service
- Travel and Event Coordination
- Strong Problem Solver
- Logistics and Schedule/Calendar Management
- Self Starter
- Conflict Management
- Social Media Knowledge
- Project Management
- Contract Negotiations
- Administration Management
- Business Correspondence
Timeline
Senior Associate
The Jill Biggs Group - Coldwell Banker Realty
07.2022 - Current
Realtor Sales Associate
Keller Williams City Life Realty
03.2021 - 07.2022
Executive Assistant to the Chief Operating Officer
Waytodough Inc.
12.2017 - Current
Bachelor of Arts - Communication And Public Relations
University of Delaware