Overview
Work History
Education
Skills
Timeline
Generic

Tianna Sainvilus

Suffolk,VA

Overview

9
9
years of professional experience

Work History

Real Estate Broker

Keller Williams
01.2022 - Current
  • Collaborated with mortgage brokers, attorneys, and other stakeholders to expedite processes while maintaining clear communication channels throughout each transaction.
  • Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
  • Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
  • Increased property sales by developing and implementing innovative marketing strategies for residential and commercial properties.
  • Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.

Customer Care Associate

Travelers Insurance
01.2023 - 10.2023
  • Enhanced claim processing efficiency by streamlining workflows and implementing best practices.
  • Enhanced claims processing efficiency by streamlining intake procedures and documentation requirements.
  • Improved customer satisfaction levels by promptly addressing concerns and providing clear explanations of claim processes.
  • Contributed to a positive work atmosphere by actively participating in team meetings and openly discussing challenges and potential solutions.
  • Managed a high volume of incoming calls from policyholders, demonstrating excellent communication skills and empathy during stressful situations.

Chiropractic Assistant

McCann Family Chiropractic
02.2021 - 08.2021


  • Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.
  • Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
  • Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
  • Answered phones to respond to customer questions, provide information and schedule appointments.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.

Phlebotomist

Laboratory Corporations of America
04.2015 - 05.2016
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
  • Reviewed patient records for accuracy and completeness.
  • Demonstrated strong attention to detail when updating patient demographics, ensuring accurate information for proper billing and treatment purposes.

Education

Medical Billing and Coding (Associates Degree) -

Everett Community College
Everett, WA
06.2021

Nurse Assisting -

MedPrep Nursing Assistant Program
Everett, WA
10.2011

High School Diploma -

Marysville Arts And Technology
Marysville, WA
06.2011

Skills

  • Customer Service
  • Detail oriented
  • Leadership
  • Phlebotomy
  • Insurance Verification
  • Proficient in Microsoft Office applications
  • EMR
  • Type 65 WPM

Timeline

Customer Care Associate

Travelers Insurance
01.2023 - 10.2023

Real Estate Broker

Keller Williams
01.2022 - Current

Chiropractic Assistant

McCann Family Chiropractic
02.2021 - 08.2021

Phlebotomist

Laboratory Corporations of America
04.2015 - 05.2016

Medical Billing and Coding (Associates Degree) -

Everett Community College

Nurse Assisting -

MedPrep Nursing Assistant Program

High School Diploma -

Marysville Arts And Technology

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Tianna Sainvilus