Tianna Stephenson

• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
• Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
• Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.

As a PACT Wellness Specialist plays a key role in providing community-based, client-centered care to individuals with serious mental illnesses (SMI), often in collaboration with a multidisciplinary team. The goal of a PACT program is to improve the quality of life for people who may face challenges in traditional outpatient treatment settings, by offering more intensive, personalized services. client support and wellness coaching, Mental Health Support case management and advocacy Home and community based outreach, medication support and monitoring.

• Outreach and engage homeless individuals who suffer from mental health issues
• Link the client to appropriate service referrals based on their current needs
• Provide ongoing support and expertise through comprehensive assessment, planning, implementation and overall evaluation of individual patient needs
• Create treatment plans to pinpoint the exact issues that are being treated and set specific goals that allow case manager to provide guidance and the client to assess progress
• Reduced barriers to accessing mental health services by identifying and addressing individualized needs.
• Advocated for the prioritization of mental health care within the local community through public speaking engagements.
• Promoted a supportive environment by fostering open communication, empathy, and understanding among clients.

• Provide ongoing support and expertise through comprehensive assessment, planning, implementation and overall evaluation of individual patient needs
• Ensure that clients are connected to the appropriate entitlements or benefits, such as medical, welfare, housing assistance, social security, etc
• Create treatment plans to pinpoint the exact issues that are being treated and set specific goals that allow case manager to provide guidance and the client to assess progress
• Conduct weekly home visit to ensure that client has received the proper amount/type of medication
• This includes, counting & separating the meds and using visual observations and asking questions to check verbal and physical response
• Ensures that the delivery of the services provided meets policy requirements and standardization
• Follow-up with directors twice a month in reference to consumer’s on-going issues/progress/improvements

• Gave timely feedback about the clients treatment, recommendations and progress by documentation in the client’s record and verbal feedback
• Encouraged clients to express their feelings and discussed what is happening in their lives, and helped them to develop insight into themselves and their relationships
• Collected information about clients through interviews, observation, and tests
• Medication monitoring

• Maintained confidentiality of records relating to clients' treatment
• Guided clients in the development of skills and strategies for dealing with their problems
• Counseled clients and patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes
• Administered medication to residents

• Organized, lead, and promote interest in recreational activities such as arts, crafts, sports, games, and hobbies
• Greeted new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation
• Conducted individual in-room visits with residents
• Completed and maintained time and attendance forms and inventory lists