Tianna Renee Young
Los Angeles,CA
Summary
Organized and dedicated worker with experience of accelerating in fast-paced environments. Hands on learner with keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Dekati Young Inc
01.2015 - 09.2024
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Guest Experience Representative (Seasonal)
Monterey Bay Aquarium
06.2021 - 01.2023
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Explained security policies and procedures to guests to promote visitor confidence and safety.
- Provided each guest with program guides upon check-in to enhance visits.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
Shift Lead
Dekati Young INC.
08.2020 - 08.2021
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Education
Bachelor of Science - Marine Biology
San Jose State University
San Jose, CA05.2024
Skills
- Molecular research experience
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Effective Communication
- Specimen and Sample Preparation
Affiliations
- Teen Conservation Leader of the Monterey Bay Aquarium (2018-2019)
- Member of The Louis Stokes Alliance for Minority Participation (LSAMP) at SJSU
- Member of Society for Advancements of Chicanos/Hispanic & Native Americans in Science (SACNAS)
Certification
Collaborative Institutional Training Initiative (CITI Program) Certifications:
- Biomedical Responsible Conduct of Research
- Data or Specimens Research
- Initial Biosafety Training
- OSHA Bloodborne Pathogens
- Working with Mice in Research
- Working with Rats in Research
Timeline
Guest Experience Representative (Seasonal)
Monterey Bay Aquarium
06.2021 - 01.2023
Shift Lead
Dekati Young INC.
08.2020 - 08.2021
Administrative Assistant
Dekati Young Inc
01.2015 - 09.2024
Bachelor of Science - Marine Biology
San Jose State University
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