Tianshi Li
Huntington Beach,CA
Summary
Dynamic leader with proven expertise in operations management and problem resolution, honed at BLB US INC. Excelled in driving growth and profitability through strategic planning and strong client relationships. Skilled in leadership and time management, achieving significant cost reductions and customer satisfaction improvements. Demonstrates exceptional team building and operational efficiency, ensuring long-term success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager
BLB US INC
05.2021 - Current
- Managed budget implementations, schedules, and contract negotiations.
- Managed a lease agreement detail setup,
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maintain relationships with potential clients, more frequently market investigation
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
Area Operations Supervisor
TJS Express Co
02.2023 - 08.2023
- Face-to-face with dissatisfied clients to correct issues.
- Managing reinforcement if one shop immediately needs more employees
- Reduced operational costs by identifying inefficiencies and implementing cost-saving measures.
- Increased customer satisfaction through effective communication, timely resolution of issues, and proactive problem-solving techniques.
- Facilitated collaboration between area departments in order to optimize workflow efficiencies while maintaining high-quality standards.
- Organized meeting with employees and hearing needs.
Salesperson and Finance
Overland RV LLC
05.2024 - 11.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Using personal social media to gain more exposure for our own product.
- Using Chinese and English two languages to solve more questions and language barriers.
- Directly communicate with Epic Finance Group and Source One Finance Group for individual client cases.
- Make arrangements between clients and banks' interest rates.
Education
Bachelor's Degree - Economy
University of California, Irvine
Irvine, CA03-2022
GED -
Southland Christian High School
18550 Farjardo St, Rowland Heights, CA 9174806-2017
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Motivation
Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- California vehicle salesperson license.
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Salesperson and Finance
Overland RV LLC
05.2024 - 11.2024
Area Operations Supervisor
TJS Express Co
02.2023 - 08.2023
General Manager
BLB US INC
05.2021 - Current
Bachelor's Degree - Economy
University of California, Irvine
GED -
Southland Christian High School
Similar Profiles
Larry BowdreLarry Bowdre
Project Manager at BLB Holding and PropertiesProject Manager at BLB Holding and Properties
Larry BowdreLarry Bowdre
Project Manager at BLB Holding and PropertiesProject Manager at BLB Holding and Properties
Olivia PeasleyOlivia Peasley
Corporate Lease Analyst at Brightpath Kids DaycareCorporate Lease Analyst at Brightpath Kids Daycare
JACKIE AMSTERJACKIE AMSTER
Event Coordinator & Administrative Assistant at Mariners Christian SchoolEvent Coordinator & Administrative Assistant at Mariners Christian School
Roger AndradeRoger Andrade
Assist Branch Manager at Restaurant DepotAssist Branch Manager at Restaurant Depot