Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiara Barnes-Micou

St Louis,Missouri

Summary

Dynamic and results-oriented professional with a proven track record in guest engagement and exceptional customer service, honed at Family Dental Care Of Chicago and in the fast-paced hospitality industry. Skilled in quality control and guest relations management, I excel in creating memorable customer experiences and improving service delivery. My ability to manage high-volume dining and memorize extensive menus sets me apart and keeps me on my toes.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Dental Assistant

Family Dental Care Of Chicago
10.2023 - 06.2024
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Server

No. 18 Karaoke Bar
09.2022 - 10.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cocktail Waitress

Sushi by Bou
05.2022 - 12.2022
  • Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
  • Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Contributed to team success by assisting fellow staff members during busy periods, promoting a supportive work environment.

Education

Associate of Applied Science - Pre Dental

Arizona State University
Tempe, AZ
05-2029

Bartending Certifcate - Bartending, Mixology

A List Bartending School
Chicago, IL
09-2023

Skills

  • Guest Engagement
  • Exceptional customer service
  • Menu Memorization
  • High-volume dining
  • Quality Control
  • Performance Improvement
  • Guest Relations Management

Certification

Illinois Basset certification

Timeline

Dental Assistant

Family Dental Care Of Chicago
10.2023 - 06.2024

Server

No. 18 Karaoke Bar
09.2022 - 10.2023

Cocktail Waitress

Sushi by Bou
05.2022 - 12.2022

Associate of Applied Science - Pre Dental

Arizona State University

Bartending Certifcate - Bartending, Mixology

A List Bartending School
Tiara Barnes-Micou