Tiara Blackshire
DeSoto
Summary
To obtain a secure and rewarding position that will utilize my skills, knowledge, professional experience, and commitment for success as a Customer Service Representative.
Overview
5
5
years of professional experience
Work History
Cherry Picker Operator
Wayfair
Lancaster
12.2024 - 10.2025
- Operated cherry picker to efficiently retrieve and transport materials, ensuring streamlined order fulfillment processes.
- Conducted routine inspections of equipment, identifying maintenance needs to enhance operational safety and efficiency.
- Collaborated with team members to optimize workflow, improving productivity and minimizing downtime in warehouse operations.
- Sorted, organized and stacked items in warehouse.
- Selected and transported items using forklift to complete customer orders.
Package Handler
Neiman Marcus Group
Dallas
09.2023 - 10.2024
- Capable of working in a team environment, and in various departments across the facility
- Comprehensive utilization of warehouse systems including the RF scanner, User Interface, or handwritten log as applicable
- Must be proficient in departmental processes as applicable to your assigned area
- Communicate vendor and processing issues to Supervisor, Manager, Coordinator, or Lead
- Communicate with fellow associates on shared assignments
- Quality Control
Application CSR
Willis Towers Watson
Richardson
10.2022 - 08.2023
- Mentoring new or returning mentees with the knowledge and skills on systems, processing of applications, and other job-related content needed for the upcoming Medicare Enrollment.
- Responsible for the intake and processing of Medicare Enrollment applications.
- Works with the participant to accurately complete insurance applications while ensuring all government and insurance carrier compliance regulations are met.
Customer Service
Walmart
Cedar Hill
01.2021 - 05.2022
- Assist customers with purchases’, operate registers and credit card machines, and field customer questions and complaints.
- Clean register areas, balance register drawers, and report events to supervisors.
- Sale Product Service Plan to customers.
- Obtain a certain SPH (speed per hour)
Education
Bachelor's Degree - Business Administration
Texas A&M Commerce
HS Diploma -
Desoto High School
Skills
- Communication
- Dual Monitors
- Problem Solving
- Time Management
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Power Point
- Type 53 WPM
- Quality Control
- RF Scanner
- Cherry Picker
- Forklift Certification
- Cherry picker operation
- Warehouse organization
- Material transport
- Order fulfillment
- Team collaboration
- Customer assistance
- Communication skills
- Workflow improvement
- Safety protocols
- Warehouse safety
- RF scanner
References
Upon Request
Timeline
Cherry Picker Operator
Wayfair
12.2024 - 10.2025
Package Handler
Neiman Marcus Group
09.2023 - 10.2024
Application CSR
Willis Towers Watson
10.2022 - 08.2023
Customer Service
Walmart
01.2021 - 05.2022
Bachelor's Degree - Business Administration
Texas A&M Commerce
HS Diploma -
Desoto High School