Dedicated Office Clerk with over 10 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Dependable with good supply management, recordkeeping and schedule coordination skills. Respectful, punctual and hardworking. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft word, Excel and history achieving high data output.
Hi, I’m
Tiara Bowens
Columbia,SC
Summary
Overview
16
years of professional experience
Work History
US Postal Service
General Office Clerk
07.2021 - Current
Job overview
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Responded to inquiries from callers seeking information.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Maintained and updated office records, both digital and physical.
US Postal Service
Window Clerk
02.2020 - 07.2021
Job overview
- Assisted customers by answering questions and fulfilling requests.
- Performed inventory control, such as counting, and stocking merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Operated POS systems to accurately process customer purchases.
- Processed returns and handled exchanges quickly to provide positive store experiences.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
US Postal Service
Mail Processing Clerk
08.2011 - 02.2020
Job overview
- Used automated mail processing equipment to sort and collate mail.
- Proved successful working within tight deadlines and a fast-paced environment.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Processed and organized incoming mail for distribution to appropriate departments.
- Checked parcels were securely sealed to eliminate losses.
- Set up automated mail-processing systems to maintain smooth sorting operations.
- Monitored performance of junior team members and offered support.
Walmart
Cashier
03.2009 - 08.2011
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
UPS Freight
Package Handler
06.2007 - 08.2011
Job overview
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Loaded and unloaded materials onto and off of airplane for fast shipment.
Education
Airport High SchoolWest Columbia, SC
High School Diploma
05.2007
University Overview
Skills
- Customer Satisfaction
- Greeting Visitors
- Strategic Planning
- Social Media Knowledge
- Reading Comprehension
- Strong Problem Solver
- Opening and Closing Procedures
- Clerical Support
- Time Management
- Multi-Line Phone Proficiency
- Dedicated Team Player
Timeline
General Office Clerk
US Postal Service
07.2021 - Current
Window Clerk
US Postal Service
02.2020 - 07.2021
Mail Processing Clerk
US Postal Service
08.2011 - 02.2020
Cashier
Walmart
03.2009 - 08.2011
Package Handler
UPS Freight
06.2007 - 08.2011
Airport High School
High School Diploma
Similar Profiles
Anthony BorrielloAnthony Borriello
Mail Carrier at US Postal ServiceMail Carrier at US Postal Service
Albert E Hall JrAlbert E Hall Jr
Clerk at US Postal ServiceClerk at US Postal Service
James HomaJames Homa
Senior Business Specialist at US Postal ServiceSenior Business Specialist at US Postal Service
Taylor TaliaferroTaylor Taliaferro
SALES AND SERVICE CLERK at US POSTAL SERVICESALES AND SERVICE CLERK at US POSTAL SERVICE
Elena NicoaraElena Nicoara
Host, Servers Assistant, Cashier at Two Cities Pizza Co.Host, Servers Assistant, Cashier at Two Cities Pizza Co.