Tiara Brandon
Danbury,CT
Summary
A polished professional dedicated to leveraging skills and passion to foster ongoing success in a sales leadership position. With expertise in sales growth, customer service management, and business development. I possess a proven track record of consistently demonstrating leadership excellence and surpassing expectations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales and Marketing Director
Civility Home Care
05.2023 - Current
- Develop and implement sales strategies to target client and business partner growth.
- Play a key role in the company's strategic planning process by providing input on growth opportunities and potential challenges based on market analysis.
- Analyzed sales data to monitor trends, adjust strategies accordingly, and improve overall performance metrics.
- Host community events, seminars, lunch and learns to promote services to prospective partners and clients.
- Enhance brand awareness through strategic marketing material distribution and social media management.
- Developed targeted marketing campaigns for specific industry segments, leading to increased brand awareness and lead generation.
- Played a key role in the company''s strategic planning process by providing input on growth opportunities and potential challenges based on market analysis.
- Development of outreach strategies and marketing tools to reach priority audiences.
- Contributed to revenue growth by establishing partnerships with complementary businesses, facilitating new client referrals from partner networks.
- Successfully achieved high lead conversion rates by implementing a disciplined and effective call cadence strategy.
Licensed Realtor
Coldwell Banker Realty
03.2023 - Current
- Analyze market statistics to identify trends and evaluate current property listings.
- Manage real estate transactions from initiation to closing.
- Host property tours and open houses to generate property interest and network with potential clients.
- Monitor changes in the real estate industry that could affect the value of a property.
- Promote properties via advertisements, open houses, and multiple listing services.
- Establish a positive flow of communication with clients, banks, and attorneys to foster seamless property transactions.
- Assist clients in determining their desired home features, budget, and location..
District Sales Training Manager
Five Below
02.2021 - 03.2023
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Host quarterly fundraising events and execute marketing to drive in business.
- Developed and implemented training programs for district-wide personnel.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Host weekly regional conference calls to review metrics, set expectations and discuss effective practices.
- Organized workshops, seminars, and other learning events for employees at all levels of the organization.
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
District Sales Manager
Big Lots
09.2015 - 02.2021
- Developed strategies to maximize store profits and increase market share.
- Reviewed monthly financial statements to monitor budget compliance and profitability of stores.
- Conducted regular district sales meetings to review reports tracking progress against goals and objectives.
- Prepared reports detailing key metrics such as sales, margins, payroll, and skill proficiency levels at a district wide level.
- Coordinated with other departments within the organization to promote cross-functional learning opportunities.
- Mentored junior trainers, providing guidance on best practices and professional development opportunities.
- Streamlined internal processes to improve efficiency, enabling the sales team to focus on revenue-generating activities.
- Maximized sales performance by cultivating performance-oriented culture with well-structured individual and team targets.
Operations Manager - District Trainer
CVS Health
04.2010 - 08.2015
- Manage the entire operation of the front store and pharmacy department.
- Oversaw financial management, budget management, accounting, and payroll activities.
- Created corrective action plans district-wide based on adverse KPI trends.
- Served as a liaison between pharmacists, physicians, insurance companies, and other healthcare providers involved in patient care decisions.
- Performed regular audits of patient records to ensure compliance with HIPAA regulations.
- Supervised operations staff and kept employees compliant with company policies and procedures at store and district level.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Education
Associate of Arts -
Post University
Waterbury, CT10.2010
High School Diploma -
Danbury High School
Danbury, CT06.2008
Skills
- Marketing and Advertising
- Client Acquisition
- Sales Techniques
- Contract Management
- CRM Management
- Creative Direction
- Relationship Building and Management
- New Business Development
Certification
- Real Estate License, 02/2023
- NREI Fair Housing Course, 04/2022
- Living with Dementia - Impact on Individuals, Caregivers and Communities 1/2024
Accomplishments
- Ranked #1 Sales Comp for 2021&2022 -Five Below.
- Ranked #1 Sales to Plan for 2022, +18% over goal- Five Below.
- Ranked #1 "Toys for Tots" donation drive 2022 (101% over goal) at Five Below
- Ranked #1 St. Jude donation drive 2022 - Five Below (+201% to goal, #2 in company)
- Ranked #1 "Alex's Lemonade Stand" donation drive in 2022 at Five Below (Company top 5)
- Ranked #1 Furniture Sales to Plan years 2017-2020 at Big Lots. Ranked top three for total store sales to plan 2017-2020.
- Exceeded "Lease to Purchase" goal of 20% transaction attachment each year achieving company top 5, Big Lots.
- #1 Insurance Coverage Plan Sales in 2017, 33% attachment rate, 2018 30% attachment rate at Big Lots. Achieved #2 in 2019 at 28%.
- #1 district front store sales and metrics performance award 2012 - 2014 at CVS. Region top 3 of 118 stores.
- #1 pharmacy sales and service 2012, 2013, 2014. Region top 10 at CVS.
- #1 total store sales and pharmacy execution award. 2012, 2013, 2014. Region top 10 at CVS.
- Achieved clientele growth of 67% in the first year at Civility Home Care resulting in company expansion of third office located in Newington, CT. Year-to-date client expansion has risen by 69% compared to the same period last year. Additionally, referral sources have seen a 140% increase year-to-date over last year.
Affiliations
- American Cancer Society Committee
Timeline
Sales and Marketing Director
Civility Home Care
05.2023 - Current
Licensed Realtor
Coldwell Banker Realty
03.2023 - Current
District Sales Training Manager
Five Below
02.2021 - 03.2023
District Sales Manager
Big Lots
09.2015 - 02.2021
Operations Manager - District Trainer
CVS Health
04.2010 - 08.2015
Associate of Arts -
Post University
High School Diploma -
Danbury High School
- Real Estate License, 02/2023
- NREI Fair Housing Course, 04/2022
- Living with Dementia - Impact on Individuals, Caregivers and Communities 1/2024
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